Group Finance aims to deliver world-class standards in reporting, financial planning and finance processes. We provide insights and analyses that help the bank make sound business decisions – whether in the areas of product development or customer profitability. We also provide capital management, business planning, forecasting, and tax and accounting advisory services. The bank is also a certified Accredited Training Organisation (ATO) for the Singapore Qualification Programme by the Singapore Accountancy Commission and an Association of Chartered Certified Accountants (ACCA) Approved Employer.
Improving the impact, and understanding, of financial reporting on business performance
Providing analysis and delivering insight that links financial reports to business strategies
Prepare monthly/Quarterly financial forecast, and participate in planning and budgeting on CBG/WM MIS financial and products across all countries, segments, products and channels
Provide analytical support for key initiatives across the region
Analyze the cost structure of the business and support cost management process for CBG/WM.
Building partnerships and maintaining strong relationships with all stakeholders
Ensure consistency and compliance with Group policies, new accounting standards, and assist in rollout of new standards
Work closely with countries to review monthly financial performance, as well as investigate variances and identify business risks and opportunities.
Automation and execution of robust cross check of regional/global production process and data, creating a reliable and granular error catching review process across each data run for current and historic data.
Ownership and accountability for timeliness, data accuracy and process adaptation as needed in delivery of various Regional Reporting data sets and reports to various stakeholders.
Participate in the ongoing process reviews, process streamlining and participation in automation projects.
Support ad-hoc queries and any other ah hoc tasks/projects
More than 7 to 10 years of experience of relevant experience
Good retail banking and wealth management products knowledge.
Experience in the financial sector with similar experience
Strong interpersonal, communication and presentation skills
Able to manage, guide and lead employees to ensure appropriate financial processes are being used
A solid understanding of financial statistics and accounting principles
Good knowledge of MS office suite (excel, word, power point). Working knowledge of MS Access will be preferable, though not a prerequisite.
Experience with Hyperion, VBA, Qlikview, BI tools will be advantageous.
Highly driven and self starter
Delivery focus and able to function under tight timelines.
Good Consumer/Wealth products knowledge
An analytical mind
Negotiation skills and the ability to develop strong working relationships
Commercial and business awareness
A keen eye for detail and desire to probe further into data
Ability to stick to time constraints
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases