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Keywords / Skills : Customer care, "Customer Support", Customer Service, Customer Support Executive, Customer Care Executive, "Call Center", Inbound, Voice Process

1 - 10 years
Posted: 2019-02-26

IT/Computers - Hardware
IT/Computers - Software
Administration Executive
1400 - 2000 SGD
Posted On
26th Feb 2019
Job Description
15 days unpaid training and 1 year contract 
Manage customer calls
Resolve their queries as per standard protocols
Generate tickets for customer queries 
Escalate ticket to respective support team for quick response
review and reply back to customer mails

About Company

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $500 million IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace.

With over 9000 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

� Collabera listed in GS 100 - recognized for excellence and maturity
� Collabera named among the Top 500 Diversity Owned Businesses
� Collabera listed in GS 100 & ranked among top 10 service providers
� Collabera was ranked:
� 32 in the Top 100 Large Businesses in the U.S
� 18 in Top 500 Diversity Owned Businesses in the U.S
� 3 in the Top 100 Diversity Owned Businesses in New Jersey
� 3 in the Top 100 Privately-held Businesses in New Jersey
� 66th on FinTech 100
� 35th among top private companies in New Jersey
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