Job Title: "Customer Support"
Job Summary
Company
Collabera Technologies Private Limited Inc
Location
Singapore
Job Category:
Admin/Secretarial
Years of Experience
1 - 10 years

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Job Description

  • 15 days unpaid training and 1 year contract 
    Manage customer calls
    Resolve their queries as per standard protocols
    Generate tickets for customer queries 
    Escalate ticket to respective support team for quick response
    review and reply back to customer mails
About Us
With an expanded footprint spanning 3 continents, we offer clients the ability to leverage our Global Talent Management to gain access to the best IT resources regardless of where they are. All Collabera locations are positioned to provide innovative solutions to our clients, helping them achieve cost efficiencies through industry best practices and our world-class recruiting engine.

Collabera services Fortune 500 and mid-size clients globally through a network of over 40 locations in North America, Europe and APAC. These locations include sales offices, regional centers and proximity delivery centers.

Collabera’s Philippines operations started in 2011 and is experiencing tremendous growth. We currently have 2 office locations and over 2500 consultants in the country. As the Philippines is considered a top location for BPO (voice) services, Collabera Philippines has established a world-class customer service competency center specifically for the BPO and Call Center domain.