9156 - Customer Experience & Administrative Executive(Music School / 5 Days / Tampines East)

9156 - Customer Experience & Administrative Executive(Music School / 5 Days / Tampines East)

The Supreme Hr Advisory Pte. Ltd.
0-2 years
30000 - 36000 SGD

Job Description

Customer Experience & Administrative Executive

Salary Range: $2,500 - $3,000

Location : Tampines East

Working days : 5 daysTuesday - Friday - 12pm - 9.30pm
Saturday - 8.30am - 6.30pm

Job Responsibilities

Sales and Customer Experience

  • Maintaining and updating our data base, students records via our school management system.
  • Reporting of growth and attrition rate
  • Tracking the daily schedules of teachers and students, ensuring that the classes are going on smoothly.
  • Providing after sales support and maintaining of customer relations
  • Converting sales and customer acquisition

Operations and Administration

  • Front-desk duties and ensuring the smooth operation of the centre.
  • Managing the procurement of all materials and office supplies.
  • Handles billing administration and payment collection.
  • Maintenance of the studio's facilities.
  • Studio decoration and related matters.
  • Coordinate with manager in different operational issues and promotional activities.
  • Answering phone calls and email enquiries with professionalism and tact.
  • Taking charge of all examination related matters, including registration, payments for examinations etc.
  • Provide administrative support in the various business areas.

Job Requirements

  • Diploma qualification in retail management, business study or related field.
  • Prior experience in clerical work or customer service is a bonus.
  • Proficiency in MS Office is a must.
  • Strong initiative, detail oriented and good time management.
  • Good interpersonal skills with the ability to engage people at all levels.
  • Excellent written and verbal communication skills and IT fluency.
  • Possess good telephone etiquette.

Whatsapp 9851 1096

[Confidential Information]

R2199156 14C7279

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