Account Specialist (South Asia Market)

Account Specialist (South Asia Market)

Teledirect Telecommerce Phils Inc
Singapore
2-5 years
Not Specified

Job Description


#BeHappier
Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider Do you want to work in a company that puts your growth and happiness on top of its priorities
We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today!
Top Reasons to work with TDCX
• Attractive Remuneration
• Comprehensive Medical Care and Insurance Coverage
• Premium and Instagrammable Workspaces
• Engagement and Recognition Programs
• Strong Learning and Development plans for your growth and career acceleration
• Easy to locate area with direct access to public transport
• Positive culture for you to #BeHappier at work
• Enjoy flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 25 years of experience and more than 200 industry awards
What is your mission
• Build strong relationships with customers by providing best-in-class customer experience identifying opportunities to improve their performance
• Partner with different departments to assist better for customers
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights
• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met
• Support customer communication and education including a best-in-class experience and ad hoc education needs
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and motivation to exceed expectations
• Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Excellent verbal and written communication skills in English and the language of the supporting market.

Job Details

Employment Types:

Industry:

Function:

IT

We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, Spain, and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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