Account Support Coordinator

Account Support Coordinator

Optimum Solutions (Singapore) Pte Ltd
2-4 years
Not Specified

Job Description

1. Provide consulting for using the organization's Learning Management System, especially creating curricula,
running campaigns and creating reports
2. Publish courses, which might include running scripts to scormify courses
3. Register users to online courses
4. Create and maintain groups
5. Provide training analytics and reports
6. Relay and address user feedback to corresponding owners
7. Create and deliver related communications
8. Liaise with partners and stakeholders i.e. other admins, vendor customer support, when

Essential Experience / Criteria:
1. 2-3 years of similar account support or coordination experience
2. Excellent oral and written communication skills and ability to communicate with employees
3. Ability to troubleshoot issues and are problem solver
4. Ability to handle data and several topics at the same time
5. Analytical and have a strong eye for details
6. Ability to adapt fast to new situation and are not afraid of changes
7. Demonstration of enthusiasm, initiative, and ability to learn fast
8. Experience working with multiple stakeholders
9. Conflict management

Desirable Experience / Criteria:
1. A passion for engineering, tech, and training

Job Details

Optimum Solutions, is a Singapore based full spectrum Software Solutions and Managed Services Company. Software services from Optimum are designed to deliver Enterprise Client-Server/ Multi-tier and Web based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. We started our operations in March 1997.

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