Analyst, Microsoft

Analyst, Microsoft

SingTel
2-5 years
Not Specified

Job Description


Job Description :

Overview
We are looking for a highly-capable SharePoint administrator to manage our SharePoint environment. You will be configuring our SharePoint platform, adding document libraries, and developing shared storage space and backup procedures.
To ensure success as a SharePoint administrator, you should exhibit solid knowledge of Windows operating systems and the ability to create a positive experience for end-users. An outstanding SharePoint administrator will be someone whose expertise results in smooth integration and efficient online collaboration.
Key Roles & Responsibilities
  • Responsible for Level 1 or 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement
  • Evaluate potential solutions and make recommendations to resolve application issues and user queries
  • Log issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
  • Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
  • Participate in implementation of projects and enhancements to provide inputs and review maintenance support requirements
  • Work with various internal teams and vendors to detect and remediate incidents, problems and changes
  • Perform the necessary procedures and regular tasks (daily/weekly/monthly) to ensure the effective and efficient operations management of the SharePoint Server Farms
  • Adding users, controlling access to document libraries, and setting permissions.
  • Performing maintenance of the SharePoint platform and servers
  • Troubleshooting and resolving SharePoint issues or malfunctions.
  • Providing SharePoint support and end-user training.
  • Performing data retrieval and backup procedures to prevent data loss.
  • Keeping up to date with SharePoint developments and performing version updates and upgrades.

The Ideal Candidate Should Have/ Be
  • Bachelor's degree in information technology, computer science, or similar.
  • At least 2 years experience as a SharePoint administrator.
  • Experience in SharePoint 2013/2016/2019 OOTB features
  • Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
  • Hands-on experience in SharePoint 2013/2016/2019 Installation and configuration.
  • Superb collaboration, interpersonal, and communication skills.
  • Advanced analytical and problem-solving abilities.
  • Excellent organizational and time-management skills.
  • Only Singaporeans need apply

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Details

Employment Types:

Industry:

Function:

IT

About SingTel

Singapore Telecommunications Limited, commonly known as Singtel and stylised as SingTel, is a Singaporean telecommunications conglomerate and one of the four major telcos operating in the country. The company is the largest mobile network operator in Singapore with 4.1 million subscribers and through subsidiaries, has a combined mobile subscriber base of 640 million customers at the end of financial year 2017.The company was known as Telecommunications Equipment until 1995. Singtel provides ISP, IPTV (Singtel TV) and mobile phone networks and fixed line telephony services.

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