Application Support Analyst

Application Support Analyst

Jobline Resources Pte Ltd
2-3 years
Not Specified

Job Description

  • Provide second and third level troubleshooting and root cause analysis of production related incidents in accordance to the Service Level Agreements
  • Provide workarounds for incidents that cannot be immediately resolved so that users can continue with their business as usual
  • Provide permanent fixes to defects that are identified in the application
  • Provide and maintain Application Availability. This includes ensuring that the application is active and operating as defined in the Service Level Agreements
  • Facilitate outage investigation/restoration of service to Production Environment.
  • Organize and participate in conference calls, meetings, etc. needed to facilitate the investigation of Production outages/problems and the subsequent restoration of service
  • At least 2-3 years of java application development and support experience, candidate from development background must comfortable to work on application support
  • Mandatory: Java / J2EE ,Java Script , Web Application Framework ( preferably SPRING)
  • Experienced in Web services ( SOAP, XML) ,UNIX, Weblogic server, PL/SQL / Stored Procedure , Oracle DB (Working Knowledge)

Shortlisted candidates will be offered a 1 year Agency Contract employment

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