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Associate, eFX Application Support Specialist, Investment & Trading Technology, Technology and Op...

DBS Bank Ltd
5 - 50 Years
Not Specified

Job Description

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
This is an exciting role as FX Application Support handling regional FX Application with exposure to new technologies.

  • Provide Level 2 Support for Treasury and Market’s eFX Application
  • Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
  • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
  • Follow escalation procedures during outages
  • Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
  • Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
  • Ensure all new deployments have correct documentation and training
  • Ensure accurate and timely incident and problem logging
  • Track incidents and provide regular updates to users on request status and progress
  • Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
  • Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team

  • Requirements
  • More than 5 years Application Support Experince for eFX application will be highly considered.
  • Has experience working with ECNs and Liquidity Providers.
  • Familiar with Oracle, MariaDB, MQ, CD, DynaTrace, Foglight, ITRS, Confluence, JIRA is a plus.
  • Have exposure working with Network and Firewall team.
  • Familiar with FIX Protocol.
  • Possess experience and proficiency in UNIX Shell/Perl Scripting
  • Knowledgeable on Java, HTML and JavaScripting.
  • Sound knowledge of Financial Markets products
  • Effective communicator, with the ability to communicate with business/users
  • Independent, proactive and demonstrate can-do mentality
  • Strong team player
  • Ability to work under pressure and deliver excellent results.

  • Apply Now
    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    About DBS Bank Ltd

    DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank†by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific†by Global Finance. The bank has also been named “Safest Bank in Asia†by Global Finance for seven consecutive years from 2009 to 2015.

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