Associate, Platform Health (6 Month Contract)- Singapore

Associate, Platform Health (6 Month Contract)- Singapore

Lazada Group
Not Specified
Not Specified

Job Description

Job Description

The Platform Health team is responsible for improving the experience for both buyers and sellers through (a) policy governance, and (b) content management. The team sits central to various corporate and commercial functions within Lazada, and its members are required to work deeply and closely with stakeholders to drive improvement projects. The team is at the forefront of projects that have strong business impact. Applicants must have a strong aptitude for being analytical, data-driven in decision making, appreciate the use and intent of different technology stacks/ software, and able to deconstruct complex issues logically.

- Provide analysis and regular reporting of business performance
- Work closely with seller facing teams to ensure seller education and transparency on all new initiatives
- Monitor, execute, and enforce seller policies to drive impactful behaviour
- Support cross-functional projects through involvement in project planning, implementation, and testing
- Identify areas for performance improvements and implement where practicable
- Provide advice and support to channel, category, customer care and support stakeholders so as to achieve seller performance KPIs and
- Prepare new, and improve existing project and operational documentations to achieve operations excellence.

Job Requirements

- Preferably University graduate with relevant Bachelor's
- At least 3 of work experience in e-commerce, operations, project management, or analytics
- Strong interest in driving business improvements through data-driven decision making
- Structured and analytical when presented with challenges, creative and flexible in proposing improvements and solutions.
- Enthusiastic in appreciating and resolving e-commerce platform challenges,
- Advanced knowledge of Microsoft Excel (Pivot Table, Vlookup) and Microsoft PowerPoint is a must.
- SQL is a good to have.
- Ability to manage multiple stakeholders, prioritize and deliver on multiple projects
- Self-motivated, pro-active and able to work under pressure
- Excellent articulation and written communication skills in English.

..Please note that this is a maternity cover with low / no possibility of renewal / conversion

Job Details

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About Lazada Group

Lazada Group is an international e-commerce company founded by Maximilian Bittner, Mads Faurholt, Stefan Bruun, and Raphael Strauch with the backing of Rocket Internet in 2012,and owned by Alibaba Group. In 2014, Lazada Group operated sites in multiple countries and had raised approximately US$647 million over several investment rounds from its investors such as Tesco, Temasek Holdings, Summit Partners, JPMorgan Chase, Investment AB Kinnevik and Rocket Internet.

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