Authentication Platforms Infrastructure L3 Support - Senior Engineer

Authentication Platforms Infrastructure L3 Support - Senior Engineer

10-13 years
Not Specified

Job Description

Job Description :

Authentication Platforms Infrastructure team is responsible for providing support services to all Citi businesses and technology teams globally. The Information Security role is part of a larger global team responsible for providing Infra support for multiple Platform based application solutions to all businesses across Citi.
The Authentication Platforms Infrastructure L3 Support - Senior Engineer (Vice President) role will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Token technologies, end-to-end encryption Solutions, Identity and Access management tools and Automation infrastructures to name a few.
Ideal candidate should be able to work in a well-defined team structure as well as independently with minimal supervision. Candidate should have a good command of English and possess strong oral and written business communication skills. Candidate should be a fast-learner and should be able to work well under pressure and competing priorities.Key Responsibilities

  • Deploy and manage day-to-day operations of critical security infrastructure

  • Function as an Infrastructure Subject Matter Expert (SME) for the security infrastructure under your responsibility

  • Ensure compliance of all the supported applications with Citi-published standards

  • Perform post-deployment testing of solutions in individual environments

  • Engage with strategic vendors, external to the organization, to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals

  • Support internal and external customers in the adoption of the Authentication services

  • Collaborate with L2 teams to assist in integration-related activities

  • Troubleshooting incidents and problems in a timely resolution as defined in SLAs

  • Document resolutions in Knowledge Base tools

  • Capacity, Performance and Stability reporting and management

  • Lead initiatives to develop/enhance tools for system monitoring and maintenance improvements

  • Manage and mentor other junior engineers in the team

Normal weekend support and working on shifts is expectedExperience and Skills
Must-have Skills

At least 10 years of IT industry experience with

  • 5+ years working in a Linux-based environment (RHEL, Ubuntu) that includes being conversant in terminal commands and developing shell scripts

  • 3+ years experience in one or more of the following:

    • Hands-on experience in IAM products (e.g., SailPoint IAM, Oracle Identity Governance) and/or Remote Access Authentication solutions (e.g., RSA SecurID, SafeWord) on a Linux-based environment.

    • Experience with one or more of Enterprise application servers such as IBM WebSphere/WebLogic, Apache Tomcat/HTTP Server

    • Experience with critical production server support, application upgrades and project lifecycle/ SDLC processes

Candidates with experience in leading technical teams of 3 - 5 members would be preferredDesired Skills

Experience in Multi-factor authentication and Biometric deployments is a significant plus

  • Sound understanding of Encryption protocols used in Transport-Layer Encryption, Data Transmission and At-Rest Encryption and Key Exchange protocols

  • Familiarity with Analytical/Monitoring tools like Grafana, Sensu, Splunk, App Dynamics etc.

  • Familiarity with IT Service Management processes based on the ITIL framework

  • Familiarity of Compliance and Risk-management frameworks and methodologies (ISO27002, SDLC)

  • Bachelor's Degree(Engineering, Mathematics, or IT related field) or equivalent work experience

  • Security certifications such as CISSP and or CISM is desired but not mandatory. However, willingness to complete certification would be expected.

Job Family Group: Technology
Job Family:Infrastructure
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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About Citi

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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