Job Description :
Leading Audio Visual (AV) System Integrator
Up till S$2,800 basic and above
5 days / 9am 6pm
1 Year Contract (Possibly renewable)
Our client, a leading Audio Visual system integrator, is currently expanding. They are looking for suitable individual to join their growing team as a AV Engineer.
Fault Diagnosis and Rectification
Perform onsite fault diagnosis and coordinate and liaise with product suppliers to resolve technical product issues related to video conferencing and audio-visual integrated solutions
Perform offsite fault diagnosis to confirm the fault with support from product suppliers and liaise with operations for Return Materials Authorisation (RMA) cases
Prepare and submit timely, intelligible and accurate service reports, detailing steps of diagnosis and remedy action
Escalate technical issues to manufacturer when the complexity of issue(s) exceed(s) the individuals capacity; approach internal specialists for technical advice when needed
Provide technical advice and Engineering support to customers
Prepare preventive maintenance checklist prior to onsite visit
Undertake reliable scheduled preventive maintenance and corrective actions on customers equipment
Escalate technical issues to manufacturer when the complexity of issue exceeds the individuals capacity; approach internal specialists for technical advice when needed
Commissioning and Engineering Support
Be part of the Commissioning Team, as and when required, to ensure effective transfer of technical knowledge to provide Post-Sales services to the customer
Analyse tasks, resolve problems encountered and provide feedback and suggestions to superiors for future enhancement and knowledge sharing with the Post-Sales team
Provide Engineering Support for Paid Services Sales, including the provision of standby support services, fault diagnosis and repair services.
Provide Pre-sales support for Services Sales, including the conduct of site surveys to assess for contract renewal and new contracts, and tallying the goods/ equipment specified in the Bill of Materials (BOM) against those found onsite
Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.With offices in Singapore, Malaysia and Hong Kong, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!
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