Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
The Business Intelligence Lead plays a key role in building the data ecosystem within Customer Centre to support us in driving the agenda of data optimised decisioning for end users.
The individual is responsible for providing analytical support to optimise the performance of Customer Centre primarily in 7 core fields: Customer, Employees, Financials, Demand, Operations, Workforce Management and Risk. This is a role that span three domains of skills: statistical/mathematical reasoning, business knowledge/acumen and programming.
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as 'AA-' and 'Aa1' credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named âAsia's Best Bankâ by The Banker, a member of the Financial Times group, and âBest Bank in Asia-Pacificâ by Global Finance. The bank has also been named âSafest Bank in Asiaâ by Global Finance for seven consecutive years from 2009 to 2015.
To design, develop, test and deploy web and mobile applications using Java/Kotlin for Android and Swift/Objective C for iOS with (or) React Native frameworks.
You will be part of a team of marketeers and enterprise sales professionals, and your role is to bridge the gap between marketing and sales and bring more senior decision makers into the top of the funnel - including converting MQLs into SQLs, etc
Responsible to effectively carry out IT professional services and troubleshooting in our expanding Customer’s IT environment.
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & contr