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AVP / Senior Associate, WAN Engineer, Technology Services, Technology and Operations

DBS Bank Ltd
8 - 50 Years
Not Specified

Job Description

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Management of network daily activities; incident and problem management; security incident responses and management.
  • Responsible to work with respective DC and CUS teams’ members on the review of network architecture and design, trouble-shooting, as well to work on the replacement of old or low capacity network system or devices, e.g. firewalls, DNS, Server and Traffic Load Balancers, switches, and routers.
  • Responsible to work with the respective server and application teams’ members in trouble-shooting and identify root cause, related to network.
  • Responsible to work with the respective network vendors’ support teams for the trouble-shooting, identification and resolution of network problems.
  • Responsible for network devices, as well as appliances, vulnerability review and assessment.
  • Responsible for network devices, as well as appliances, change implementation review and assessment.
  • Responsible to conduct post implementation review on areas of improvement and tuning.
  • Responsible to conduct and train Level 1 engineers, i.e. to empower and equipped the L1 engineers with the knowledge to run and maintain both the DC and campus networks
  • Gather user hosting requirement, do product research, if necessary, of users products, do network assessment and advice various teams for network related requirements.
  • Administration and management (technical operations) of Proxy Infrastructure across Bank.
  • Evaluate and upgrade Proxy Appliance and related firmware.
  • Evaluate and deploy various open source proxy softwares like Squid and HAProxy in best possible ways.
  • Deploy, configure and manage DNS and DHCP servers as per requirements.
  • Deploy, configure and manage F5 GTM and LTMs across Network Infrastructure.
  • Deploy, configure and manage Network Authentication Servers like Cisco ACS, Vasco servers to manage TACACS+ and Radius authentications
  • Coordinate with information security governance team to align IT infrastructure with established standards.
  • Ensure system compliance with all established information security policies
  • Perform period health check , security analysis and tuning of Proxy and DNS Servers.
  • Perform technical assessment of any non-well defined or complex Proxy and DNS change requests prior to implementation.
  • Perform regular review of Proxy rules and settings and recommend necessary optimization actions
  • Assist Level 1 Support Engineers during problem determination and resolution whenever necessary.
  • Advanced troubleshooting production problems with RCA and fault diagnosis
  • Performance and historical trend analysis.
  • Design and monitor operations metrics on a monthly basis to keep track of device utilization.
  • Capacity management of Proxy, F5 GTM/LTM and DNS Servers.
  • Explore more designs in Proxy to enhance functionality and usage of existing servers.
  • Hands on experience in Network Monitoring servers like Solarwinds, Nagios, Netbrain, etc.
  • Develop processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
  • Prepare technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
  • Ready to work in shifts including public holidays
  • Ready to be on call for 24x7 support during shifts
  • Requirements
    The person should have 8 to 10 years of network engineer experience with the following skills and competencies:
  • Experience in network design and support
  • Experience with Bluecoat Proxy design and support.
  • Experience with Infoblox DNS, DHCP and NTP servers design and support.
  • Experience with F5 and Brocade Load balancers design and support.
  • Experience in Radware Link controllers and Load balancers.
  • Experience in managing authentication servers like Cisco ACS and Vasco Radius servers.
  • Experience with Cisco and Arista Switches.
  • Knowledge and experience in design, build and trouble-shooting issues with secure web gateway and SSL traffic issues.
  • Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon and etc.
  • Knowledge and experience in using network management systems, i.e SolarWinds, Nagios and etc.
  • Pro-active, dynamic and with good analytical/conceptual thinking.
  • Excellent English communication skills both written and verbal.
  • Hands on expert level knowledge of routing, switching and other network
  • Certifications such as CCNP or equivalent level in networking is an advantage.
  • Prior experience within network engineering a bonus.

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    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    About DBS Bank Ltd

    DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia's Best Bank†by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific†by Global Finance. The bank has also been named “Safest Bank in Asia†by Global Finance for seven consecutive years from 2009 to 2015.

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