Business Analyst, DMO

Business Analyst, DMO

NTUC Income Insurance Co-Operative
2-5 years
Not Specified

Job Description

You will be part of System Support team within our Distribution Middle Office (DMO) which supports multi-product lines and
multi-distribution channels within the organization.You will support various systems used by different distribution channels. This includes the implementation of different initiatives by different channels.
System Enhancement & Projects
  • Review Business Specifications, develop & execute Test Plan and User Documentation to ensure timely & quality delivery of IT solutions
  • Ensure that user requirements are effectively and accurately communicated to IT Department / Vendor
  • Ensure solutions provided meet business objectives
  • Plan and conduct feasibility studies and functional analysis of business requirements
  • Organize and co-ordinate all implementation activities and user acceptance testing
  • Continually assess the effectiveness of business specifications and testing methodology in terms of contents and format

Production Support
  • Provides support to DMO users, Distribution Channels & Advisors
  • Manage production issue, communicate with users / stakeholders & ensure closure of production issue
  • Any other projects or tasks as assigned
  • Degree or Diploma in any discipline
  • At least 2 years experience in business analysis role
  • Analytical and problem-solving abilities
  • Self-motivated and independent worker
  • Meticulous with a keen eye for detail
  • Effective documentation and communication
  • Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
  • Highly organized, focused and able to work under tight timelines and pressure
  • Familiar with Tableau and experience in managing IT projects is an added advantage

Job Details

NTUC Income is an insurance co-operative in Singapore that provides life, health and general insurance products. It currently has seven branches and seven lite branches across Singapore, with operations in Indonesia, Malaysia and Vietnam too.

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