Business Intelligence Tools Administrator (Cognos, Tableau, MicroStrategy, QlikView, QlikSense) - Vice President

Business Intelligence Tools Administrator (Cognos, Tableau, MicroStrategy, QlikView, QlikSense) - Vice President

10-13 years
Not Specified

Job Description

Job Description :

Business Intelligence Tools (Tableau, Cognos, MicroStrategy, QlikView, QlikSense, Starburst, ThoughtSpot) Administrator - Vice President
The CTI Enterprise Analytics Services organization is actively recruiting for Business Intelligence Tools ( Cognos, Tableau, MicroStrategy, QlikView and QlikSense) Administrator, with a solid understanding and extensive hands-on experience in Business Intelligence products administration, Linux, Shell Scripting and system administration. The candidate must have experience with complex applications, architectures, and technologies that integrate with the complex data ecosystems. The individual will contribute to the Operations, architecture, engineering, and deliver the best in class services as part of the Business Intelligence offerings for Citi.

  • Cognos, Tableau, MicroStrategy, QlikView, QlikSense and Startburst Administrator will be responsible for administering, supporting, governing and maintaining multiple Cognos, Tableau, MicroStrategy, QlikView, QlikSense and Startburst environments in Business Intelligence Tools team.

  • Must have a thorough understanding of Cognos, Tableau, MicroStrategy, QlikView and QlikSense architecture and the entire product suite, administration policies, techniques and methodologies.

  • Install, configure, and manage Cognos software to utilize the AI and machine learning toolset provided for reporting, collecting analytics, and forecasting industry trends.

  • Define Cognos systems architecture for a business and executing platform patching and upgrades to ensure compliance with security standards for each client.

  • Provide Cognos technical assistance to application and business teams to solve complex problems, maintain system infrastructure requirements, enhance and configure system integrations, and ensure on-time delivery of solutions.

  • Perform installation, configuration and administration of the Tableau server and desktop

  • Should be able to handle large scale data sources in optimized manner

  • Monitor Tableau servers activity/usage statistics to identify possible performance issues and enhancement opportunities

  • Adding additional nodes on Tableau Servers

  • Install, upgrade and configure MicroStrategy platform in Linux environments.

  • Configure database instance, user setup, and security and governance settings in MicroStrategy.

  • Continuously improve the platform through tuning, optimization, governance, automation, and troubleshooting of MicroStrategy Environments.

  • Provide MicroStrategy support for the platform, report execution and implementation, user community, and data investigations.

  • Responsible for the Qlik infrastructure, up-gradation, and migration of QlikView / Qlik Sense applications.

  • Troubleshoot QlikView and QlikSense issues regarding access, data visualizations, display issues, streams, and performance.

  • Help users on how to use the Qlik Sense tool for reporting and data visualization to include communicating best practices.

  • This is a multitasking role and the individual is expected to support multiple Application teams as well as a large and diverse Business user community.

  • Automate product installation and configuration for rapid deployments.

  • Collaborate with cross-functional engineering teams to build a portfolio of capabilities for recommendation and use in analytical product development across Citi lines of businesses.

  • As subject matter experts in Business Intelligence, provide L3/L4 support and guidance to respective applications.

  • Publish best practices, configuration recommendations, design patterns, deployment and security architecture to internal customers.

  • Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services

  • Drive Root Cause Analysis (RCA) post restoration of service

  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks

  • Provide technical/strategic direction and act as advisor/coach to lower level analysts

  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • Tableau Server Administrator Certification is mandatory

  • IBM CognosAnalyticsAdministrator certification is mandatory

  • 10+ years IT experience in the areas of Business Intelligence Tools Development and Administration

  • 8+ years of Cognos, MicroStrategy, QlikView and QlikSense administration, including installation, configuration, monitoring and upgrades in large-scale enterprise environments on Linux platforms

  • Tableau and ThoughtSpot Administration experience is an added advantage.

  • 3+ years of Linux, Shell scripting experience.

  • Experience in designing and implementing disaster recovery strategy and mechanisms for Business Intelligence Tech Stacks.

  • In-depth understanding of IT infrastructure such as servers and storage systems, operating systems, virtualization platforms, and disaster recovery tools

  • Good interpersonal skills with excellent communication skills - written and spoken English.

  • Able to interact with client projects in cross-functional teams.

  • Good team player interested in sharing knowledge and cross-training other team members and shows interest in learning new technologies and products.

  • Ability to create documents of high quality. Ability to work in a matrixed environment and follow procedures, processes and policies.

  • Should be flexible, hardworking, self-motivated and have a positive outlook with the ability to take on difficult initiatives and challenges

  • Ability to prioritize, organize, make decisions and solve problems while working under pressure

  • Self-starter who works with minimal supervision. Ability to work in a team of diverse skills and geographies.

Job Family Group: Technology
Job Family:Infrastructure
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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About Citi

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. The company was formed by the merger of banking giant Citicorp and financial conglomerate Travelers Group in 1998; Travelers was subsequently spun off from the company in 2002.

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