Cargo Agent

Cargo Agent

Dnata Singapore Pte. Ltd.
0-2 years
19200 - 24000 SGD

Job Description


The Cargo Agent is responsible for timely processing and screening of import and export documentation. He/she is also responsible for accurate entries of records into Cargo Management System (CMS).

Job Duties and Responsibilites

  1. Handle customers/ airline/ agents enquiries in a polite and efficient manner
  2. Attend to customers in collecting/ delivering of cargo including receiving of payments
  3. Liaise with warehouse operations team as appropriate
  4. Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
  5. Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
  6. Sorting and dispatching of cargo documents in accordance to airline requirements
  7. Coordinate with carriers/ Ground Handling Agents and arrange transfer of all transhipment traffic
  8. Conduct tracing activity and any other relevant action following short/ over shipments of documents/ cargo
  9. Update filing as necessary
  10. Supervising a team of subordinate working under the sections

Job Requirements

  • GCE O or N Levels
  • Experience in logistics & warehouse is an advantage
  • Tactful with interpersonal skills
  • Customer-oriented and is able to provide excellent service level
  • Able to work independently as well as in a team
  • Able to multi-task
  • Good communication skills
  • Willing to perform shift duties (9 hours shift)

Staff Benefits

  • Annual Leave
  • 13th Month Bonus/AWS
  • Staff Discount
  • Medical and Dental Benefits
  • Group Hospitalization and Surgical Insurance
  • Training Programs
  • Service Awards

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