Channel Account Manager - Vietnam

Channel Account Manager - Vietnam

2-5 years
Not Specified

Job Description

Job Category
Alliances & ChannelsJob Details

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which maximises 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

We are looking for a highly motivated leader and teammate to join the Alliances and Channels team to design, launch and support aggressive plans to strategically grow our Channel Resell partnerships in ASEAN.
Based in Singapore, you will focus on the growth of our Vietnam resell partners, ensuring their success is front and centre in all that we do. The ability to speak Vietnamese is crucial for the success of this role, as is deep knowledge of the Vietnamese channel ecosystem.

Key Responsibilities:

  • Act as a liaison between Salesforce and our reseller partners to build, maintain and handle relationships with current and prospective partners

  • Support all facets of partner development, including: partner identification and recruitment, sales campaign creation and execution, relationship building, developing launch activities, validating partner value proposition, assessing partner competencies, driving certifications, and managing incentives and benefits

  • Play a proactive role in the development of our reseller partner ecosystem and reseller program as both grow and evolve

  • Work closely with partner / direct sales, marketing, product, business development, and strategy to design the go-to-market plan and drive execution of related activities

  • Provide consistent partner management to ensure that our Reseller partners are developing their sales, pre-sales and post-sales capabilities in line with Salesforce strategy

  • Liaise with and motivate individuals at all levels of the partner relationships

  • Initiate and conduct/coordinate sales, pre-sales, product readiness and post-sales training events

  • Serve as internal ambassador and champion for CRM resellers

  • Co-develop and execute partner marketing plans and events in conjunction with internal and partner resources


  • 2+ years experience working with SI partners or OEM, VAR, and ISV channels

  • 8+ years in direct sales in the enterprise software industry

  • Outstanding knowledge of partner development approaches to seed and grow software partner businesses in Vietnam

  • Fluent in English & Vietnamese

  • Experience working with multiple Sales teams driving and building the partner ecosystem

  • Ability to think strategically and develop compelling plans for new partner initiatives

  • History of successfully developing and leading multiple strategic partnerships

  • Working knowledge of Salesforce technology and SaaS, PaaS, and aPaaS markets

  • Experience creating and building differentiated relationships with Reseller partners


  • Sound business acumen skills thrive in a fast-paced, dynamic work environment

  • Excellent spoken and written communication, interpersonal, relationship building skills

  • Highly motivated and independent contributor

  • High energy, enthusiasm, and passion for the business

  • Presentation skills

  • Ability to communicate at the executive level

  • Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining executive-level relationships with clients, partners, etc.

  • Willing and able to travel in Asia Pacific, 50% + travel. Flexible to work remotely, as required.

  • Strong ethical approach

.LI-Y #LI-HAN #LI-HCMAccommodations

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About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the 'Most Admired Companies in the World' and one of the '100 Best Companies to Work For' eleven years in a row, and named 'Innovator of the Decade' and one of the 'World's Most Innovative Companies' eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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