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Competency Trainer (PIAS)

Aviva Ltd
Singapore
2 - 5 Years
Not Specified

Job Description


PURPOSE OF THE ROLE
Analyse Training Needs

  • Conduct training needs analysis w.r.t. regulatory & compliance requirements for new and existing PIAS Representatives

Design & Develop Training Programmes
  • Establish the learning needs of the new and existing PIAS Representatives.
  • Revamp current regulatory training contents
  • Develop a training modules on regulatory & compliance with specific learning objectives & outcomes for PIAS Representatives
  • Create training contents and assessments that relate directly to the learning objectives & outcomes
  • Develop training contents and assessments suitable for face-to-face and e-learning training delivery

Training Effectiveness
  • Adopt relevant post-training evaluation methodologies to evaluate the respective training modules effectively
  • Design & develop post-training follow-up & follow-through
  • Explore & create use of modern technologies to efficiently measure training effectiveness

Scope of Competency Training & related matters
  • Monthly mandatory training programs for new candidates/newly on-board representatives
  • FAIR Balanced Scorecard
  • Financial Advisory Process the entire fact-finding, needs analysis, basis of recommendation
  • Market Conduct in the financial advisory process Roadshow, Door-to-Door, Tele-prospecting, Street canvassing, etc
  • Review & update of PIAS Training & Competency Plan
  • Any other MAS regulatory requirements & PIAS internal policies

Sales Quality Consultative Clinic
  • Conduct Sales Quality Consultative Clinic at PIAS Representatives branches to
    • improve Representatives BSC Grade
    • clarify any BSC related enquiries

Ad-hoc
  • Any other ad-hoc as required by the manager

QUALIFICATIONS & WORK EXPERIENCE
  • Minimum Diploma/Degree
  • Need to have relevant Insurance certificates
  • Competency in all other MS programs
  • Preferred 2-5 years experience in financial advisory competency and/or sales quality in the insurance industry
  • Good attendance and arrives to work on time
  • Accepts responsibility
  • Consideration and respect for other staff members work requirements
  • Uses initiative to add value
  • Identifies problems and provides practical solutions
  • Accuracy and an eye for detail
  • Strong ability to meet strict deadlines
  • Passionate about training delivery & adult learning

ADDITIONAL REQUIREMENTS
  • Intermediate to high level of computer skills
  • Cultural fit with corporate organisation
  • Results oriented
  • Excellent communication skills
  • Strong team player

About Aviva Ltd

We help our 33 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.So, were passionate about helping our 29,500 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.

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