CRM Architect

CRM Architect

Wipro Limited
5-15 years
Not Specified

Job Description

Microsoft Dynamics 365 CRM Solutions Architect

Our Client has a Global operation for which they are now looking to recruit a MS Dynamics CRM Solutions Architect with at least 7 years experience in a MS Dynamics Architect role.

You will be the design authority, evangelising across all elements of the Dynamics CRM solution

Work with key stakeholders to further develop and enhance the Dynamics solution

Be the gatekeeper to the design, architecture, and implementation of the global platform

Lead the conceptualisation, design and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms

Use in-depth knowledge of MS Dynamics to solve technical design challenges across the Clients 30+ sites who will use the platform

Prepare and seek approval for high and low-level business and technical architectural documents which describe proposed solutions

Be the interface between the business, Product Owner and various technical resources to ensure solutions are effectively embedded into the organisation

Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/ customisations

Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options

Investigate, analyse and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities

Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes

Identify product risks and mitigate or communicate as necessary

Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/ proposed solutions

Provide direct Technical Design support within the Global Applications team to build or revise support processes and practises

MS Dynamics CRM Certifications

Other Microsoft certifications

Cloud solution certifications

TOGAF or equivalent


7+ years in Solution Architect role

7+ years Dynamics CRM Configuration/ customisation

7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)

Solution design with Critical thinking

Configuration/ customisation along with Testing and debugging

Development tools (Visual Studio)

Excellent interpersonal skills

English as primary language

Experience in global delivery environments and Working within remote teams

Experience of education sector coupled with Experience of DevOps

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 240,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 243,000 dedicated employees serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and a bold new future.

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