Customer Fulfillment Specialist (12 months contract) / East / Aviation

Customer Fulfillment Specialist (12 months contract) / East / Aviation

Kelly Services (S) Pte Ltd - SAO
4 - 5 Years
209218 - 235371 SGD

Job Description

Job Responsibilities:

  • Act as the critical interface between the Customer and Shop on Order Status, New Program introduction, etc
  • Handle customer request for repair service information, quotation, order status feedback, etc
  • Review, monitor, expedite and invoice customer order
  • Work with other functional group to ensure orders are shipped on-time
  • Plan and host customer visits
  • Provide quotation & follow-up on timely approvals
  • Measure customer satisfaction with survey form and analyse, highlights and close gaps
  • Improve sales by resolving with Customers on aging backlog unable to start repair due to certification/paperwork discrepancies issue, etc.
Job Requirements:
  • Degree / Diploma in Business
  • 4 years of customer order fulfillment experience. Knowledge of aircraft engine components repair would be advantageous
  • Strong knowledge of Microsoft Excel, Word application
  • Comfortable to work in the East
Interested applicants, kindly write in your updated CV in WORD format to [HIDDEN TEXT]
EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1109749 (MARGARET NG DUN YI (HUANG DUNYI))

About Kelly Services®
As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® directly employs nearly 500,000 people around the world in addition to having a role in connecting thousands more with work through its global network of talent suppliers and partners.

For more than 35 years, Kelly in Singapore has been partnering the finest local companies, key government agencies as well as some of the world’s most respected multinational companies to deliver the best talent in the market. Kelly centralised recruitment hub makes nearly 8,000 placements in Singapore annually.

Complementing our general staffing capability, Kelly also offers great expertise in the sourcing of specialised professionals across technical disciplines such as Engineering, Technology and Science, as well as functional specialties for Banking & Finance, HR, Sales & Marketing, and Procurement. Visit and connect with us on Facebook & LinkedIn.

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