Customer Service Contact Centre Executive positions in Singapore

Customer Service Contact Centre Executive positions in Singapore

Optimum Solutions (Singapore) Pte Ltd
Singapore
1-10 years
Not Specified

Job Description

Greetings!

This is Subbu from Optimum Solutions. Hope you are doing well.

About Optimum:

Optimum Solutions is a Singapore based full spectrum Software Solutions and Managed Services Company. Software services from Optimum are designed to deliver Enterprise Client-Server/ Multi-tier and Web based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. We started our operations in March 1997. Since then, we have grown to 2000 plus consultants working with us and have developed into a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and commitment to fully serve its clients in Singapore, China, USA, Malaysia, Philippines & India.

We have multiple job opportunity for Customer Service Contact Centre Executive positions for our prestigious Banking client in Singapore. Required Experience

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

No of positions: 10+
Job location: Changi Business Park
Contract Duration: 6 months (possible extension)
Start date: Immediate / 1 month


If you are interested in this job opportunity, please send the following details to discuss:


1. Visa status

2. Updated word format CV

3. Current / Last salary

4. Expected salary

5. Notice period

6. Reason for leaving present/last job

7. Years of experience in Customer service contact center/Call Center



Best Regards,

Subramaniyan Narayanan
Manager - Talent Acquisition
Optimum Solutions (S) Pte Ltd
1 Changi Business Park Crescent,
#03-09, Plaza8@CBP, Podium B, Singapore – 486025
Mobile: +65 97124077, Office: +65 62360736
Email: [Confidential Information]
Website: www.theoptimum.net


Optimum Solutions, is a Singapore based full spectrum Software Solutions and Managed Services Company. Software services from Optimum are designed to deliver Enterprise Client-Server/ Multi-tier and Web based solutions across the entire value chain, spanning on-site consulting services to turnkey software projects. We started our operations in March 1997. Since then, we have grown to 2000 plus consultants working with us and have developed into a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and commitment to fully serve its clients in Singapore, China, USA, Malaysia, Philippines & India

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