Customer Service Executive (Club Concierge)

Customer Service Executive (Club Concierge)

Laguna Hotel Holdings Pte. Ltd.
0-2 years
24000 - 28800 SGD

Job Description

A World Of Opportunities Awaits

Company Name: Laguna National Golf Resort Club

Job Title: Customer Service Executive (Club Concierge)


  • Provide a high level of customer service and assist in members and guests enquiries
  • Assist in golf reservations for members and guests (via phone, email or in-person)
  • Perform opening and closing procedures for golf sports shop
  • Responsible for the accountability of all sales and money transactions made during shift
  • Maintain an accurate up-to-date Golf Tee Sheet
  • Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc
  • Assist members and guests by selling merchandize an providing information in a professional manner
  • Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner
  • Assist in maintaining/monitoring inventory and stocktake
  • Communicate with Golf Service Attendant, Golf Course Ocer on changes, wherever appropriate
  • Assist corporate events with billing, registration, goodies bags, issuing score card etc
  • Receive and process payment from member's monthly statement, refunds and billing disputes
  • Assist and provide application relevant forms for members and guests on various privileges and services that we offer


  • Min GCE O Level
  • Min 1 year of experience in front desk duties
  • Ability to read and speak English fluently
  • Good interpersonal and communication skills
  • Excellent track record in work performance as well as timekeeping
  • Possess a high level of confidentiality when handling Private & Confidential matters
  • Proficient in MS Office Word & Excel
  • Works in six-day workweek rotating shifts must be willing to work on weekends and public holidays


  • Company Transport Pick-up/Drop-off Provided
  • Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
  • Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

.Only shortlisted candidates will be notified.

You may also apply via

For any enquiry, please contact us via WhatsApp Message to 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

A prominent club in the local and regional golf scene since its inauguration in 1993, Laguna National Golf Resort Club is one of Singapore's premier golf and country clubs. Laguna National boasts two 18-hole championship courses that have won prestigious accolades and hosted international championships, including the European Tour's Singapore Masters, the Korean LPGA Tour's ADT Caps Tour Championship, and European and Asian Tour co-sanctioned event, The Championship at Laguna National.

Following a multi-million-dollar facelift, Laguna National has developed a state-of-the-art union of a world-class golf club and a 198-room and suites plus eight pavilions Dusit Thani resort. Together, the golf club and luxury urban resort offer members and guests with various facilities including a spa, a fitness center, and a range of cutting-edge facilities and services for players of all levels, including the Laguna Putting powered by Nicklaus Design, Laguna Practice powered by Toptracer Range, Leadbetter Golf Academy (LGA), as well as member-exclusive areas with private locker rooms.

In close proximity to the airport, beach, malls, and with a private clubhouse and resort, golfers will find the world at their fingertips at Laguna National Golf Resort Club.

For more information, please visit

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