Customer Service Officer (Office Hours/ Near Geylang Bahru MRT)

Customer Service Officer (Office Hours/ Near Geylang Bahru MRT)

JJ Consulting Services
1-4 years
24000 - 26400 SGD

Job Description


Job Description :
Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.
Customer Service Officer (Office Hours/ Near Geylang Bahru MRT)
Trainings are provided/ Fresh Graduates Welcome!
Job Responsibilities
  • Provide quality customer service to customers either by telephone or electronically
  • Respond and follow up promptly to customer enquiries
  • Obtain and evaluate all relevant information to handle enquiries and complaints
  • Process orders, forms, applications and requests
  • Record details of enquiries and customer interactions including actions taken
  • Work effectively with a variety of situations, individual and groups
  • Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:
  • GCE O Level and above
  • Computer literacy (E-mail & MS applications)
  • Strong team player
  • Self-driven individual with a positive attitude
  • Customer-oriented with good interpersonal and communication skills (oral and written)
  • Pleasant disposition and personality
  • Highly adaptable to a fast-paced and dynamic environment
  • Problem analysis and problem-solving skills

JJ Consulting Services
EA Licence No.: 12C6207
We thank all applicants in advance and regret that only short listed candidates will be notified.
Salary: $2,000.00 - $2,200.00 per month
Experience:
  • customer service: 1 year (Preferred)

Job Details

Employment Types:

Industry:

Function:

IT

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