Data Analyst, Client Data Chapter (COO SG) (Associate/Senior Associate)

Data Analyst, Client Data Chapter (COO SG) (Associate/Senior Associate)

Bank of Singapore
3-6 years
Not Specified

Job Description

Bank of Singapore opens doors to new opportunities.
We arelooking forAssociate/Senior Associatefor the newly created role ofClient Data Chapter(COO Office Singapore), who will be using data analytics and data visualization to improve client data quality and supporting the Client Data Steward in driving data management initiatives in conjunction with front office (FO) and cross functional teams.
This is an essential role that supports Bank of Singapore's ambition to be a data-driven company, leveraging high quality and timely client data and analytics to further advance our competitive advantage.
If you have a strong interest and the knowledge in using analytical tools to drive quality assurance, are passionate about driving data quality and process improvements, and have a knack for problem-solving, this is the opportunity for you.
You will support the Client Data Owners and the Client Data Steward in the following:
Data Management and Data Quality Issues (DQ):
  • Support the Client Data Steward on various Data Governance and Data Management initiatives including but not limited to the identification of significant deviations or gaps from the Bank's data management policies, impact assessment, and escalation to the COO for decision.
  • Ensure all prioritized DQ issues raised by FO or other functions are being incorporated and tested in the Data Detective Tool (DDT)
  • Determine if the data anomalies can be immediately corrected or further prioritization is required
  • Work with cross-functional teams to identify possible root causes from the exceptions detected by the DDT and/or DQ issues raised
  • Investigate the appropriate corrective actions, including reviewing source documentation where required
  • Perform the corrective actions, and where deemed required, recommend process or systems change or preventive controls
  • Upon Data Manager's approval, refine existing rules or add new rules to the DD tool due to 1) DQ issues raised by FO or other functions, 2) corrective/preventive actions taken, 3) any other product enhancements, or any other relevant inputs.

Data analytics and data visualization
  • Execute on a periodic basis the set of test rules from Data Detective Tool, a product of our in-house innovation initiative, to detect and generate report on client data anomalies
  • Track open, in progress and closed DQ issues, and in various Dashboards and attestation responsibilities
  • Design in Power BI dashboards to support SG COO monitoring and decision making
  • Bachelor's degree or equivalent work experience required
  • At least 3 years of experience relating to data management, data analytics, data visualisation or operations client onboarding within the financial industry
  • Experienced in the private banking industry or CRM system a plus
  • Able to conduct and apply quality testing approaches in day-to-day activities
  • Good written and verbal communication skills
  • Able to thrive in a team, is highly approachable and open minded
  • Able to be proactive in establishing processes and adopting best practices
  • Enjoys problem solving and uses strong analytical approach
  • Proficient in MS Office, particularly Excel, PowerPoint and Power BI
  • SQL and/or Python script basic knowledge appreciated

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