Director, CPBB %26 Trust CFCC Advisory

Director, CPBB %26 Trust CFCC Advisory

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity,together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

The Role Responsibilities


  • Set and implement the vision, strategy, direction and leadership for CPBB & Trust CFCC Advisory teams, consistent with Country Head, CFCC Advisory, CPBB & Trust vision and strategy for the CFCC function and in support of the Bank&rsquos strategic direction and growth aspirations.

  • Promote the culture and practice of compliance with CFCC standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.

  • Establish close links with colleagues leading other Client segments and/or Product Groups to achieve common platforms and work plans, implementing a One Bank approach to covering all Clients.

  • Input to Country Business operating model design of relevant Compliance, FCC and business processes.


  • Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCC outcomes.

  • Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.

  • Provide advice, analysis (and challenge when appropriate) in relation to the CPBB & Trust including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.

  • Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.

  • Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCC risk mitigation.

  • Support the resolution of competing requirements between regulations specific to CPBB & Trust businesses (i.e. between AML regulations and data privacy/bank secrecy or information security regulations.)

  • Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation

  • Promoting the culture and practice of global standards to the business, while managing local requirements


  • Act under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Conduct and FCC in discharging the responsibilities contained in the ERMF for to the extent that CFCC advisory is the appropriate second line risk owner.

  • The role holder is not responsible for CFCC first line processes unless specifically delegated by and/or agreed with the group process owner. This includes CFCC processes operated to manage risks in CPBB & Trust such as name screening or transaction monitoring.

  • The role holder is not responsible to ensure that CPBB & Trust and CFCC process owners agree their respective handoffs, which ought to be documented in a service level agreement. However, consistent with the CFCC advisory second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in CPBB & Trust are addressed in line with the ERMF.

  • Develop and maintain effective policies/processes/DOIs (including training, advice and support) (including training, advice and support) to address CFCC risks across CPBB & Trust, aligning with relevant regulatory requirements.

  • Provide governance and oversight over the implementation of CFCC related policies and procedures relevant to CPBB & Trust (to enable compliance with such policies and procedures).

  • Provide support and challenge to the Bank&rsquos senior management to ensure that they establish and monitor appropriate processes for compliance with CFCC policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People and Talent

  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

  • Assess competency and skill of the team on an ongoing basis to ensure alignment of skill set to the risk management demands of the CPBB & Trust business.

  • Ensure the provision of ongoing training and development to ensure that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.

  • Review team structure/capacity plan to ensure an effective and efficient risk management framework

  • Employ, engage and retain high quality people, with succession planning for critical roles

  • Provide feedback at business, function, country and individual level as appropriate, on CFCC matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).

  • Regularly and on a timely basis appraise performance as well as proactively manage attrition when needed.

  • Ensure regular and documented management meetings with direct reports.

  • Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCC Advisory colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to CPBB & Trust.

Risk Management

  • In accordance to the Group&rsquos Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant CPBB & Trust processes.

  • Collaborate with the other Products CFCC teams, Group & Regional CFCC Advisory Teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.

  • Ensure effective management of CPBB & Trust CFCC Advisory matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the Group including but not limited to conflicts of interest, cross &ndashborder and onshore/offshore transactional support and control (in partnership with Cross Border (XB) and Conflict of Interest (COI) Compliance teams).

  • Collaborate with relevant senior managers to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for CPBB & Trust.

  • In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.

  • Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.

  • Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning CPBB & Trust.

  • Liaise with the internal audit function to ensure that any CFCC weakness identified by the internal audit function relating to CPBB & Trust activities are appropriately followed up.

  • Provide reports to relevant Group and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues pertaining to CPBB & Trust.

  • Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters relating to [Segment] are tracked, followed, regularly assessed and reported on, including oversight of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific country reviews relating to CPBB & Trust.

  • Provide advice on the application of risk management frameworks (e.g. ERMF).and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies

  • Maintain oversight of risk acceptance and/or mitigating action plans relating to [Segment].

  • Provide reports to relevant Group and Business risk and control committees and management group on key compliance risks and issues

  • Understand technical aspects of systems relevant to CPBB & Trust.

  • Assess risks arising from products / segments / geographies / customers / transactions

  • Ensure global standards are understood and implemented in locally, with any identified exceptions, or need for more/less stringent standards escalated to Regional Compliance for joint-decision making.


  • Attend relevant leadership meetings, and provide relevant reports to senior management and governance/risk committees.

  • Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.

  • Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.

  • Propose control effectiveness and efficiency improvements and simplifications where appropriate.

  • Ensure the end-to-end life cycle of audit, assurance and regulatory reviews is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.

  • Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based CFCC framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across CPBB & Trust.

Project/Change management

  • Support Country Head, CFCC Advisory, CPBB & Trust on key change programmes and projects for CFCC Advisory, CPBB & Trust.

  • Maintain workplans specific to CFCC advisory projects/ initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.

  • Review new business requirements and provide solutions for CPBB & Trust where required.

  • Drive and stimulate an environment where forward planning, prioritisation and deadline management lead to efficient work practices and streamlined functional activities and processes.

  • Provide skilled resources to support project / programme delivery

  • Manage and protect business as usual (BAU) capability during change programme, as well as during the execution and delivery of the Remediation initiatives through project phase into BAU

Other Responsibilities

  • Embed Here for good and Group&rsquos brand and values in [Segment] CFCC Advisory Team

  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and standards.

Our Ideal Candidate

  • Proven track record as a compliance professional with 8+ years of relevant experience. Work experience with a regulator is plus. Tertiary degree holder in a relevant field (e.g. finance, accounting, financial engineering, economics).

  • Be well-versed in the Banking Act, Securities and Futures Act, Financial Advisers Act, Trust Companies Act and Personal Data Protection Act and various subsidiary regulations.

  • Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.

  • Must possess strong analytical qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

  • Ability to manage and give leadership to business and functional stakeholders.

  • Sound judgment on business practices, regulatory relationship management and reputational risk.

  • Personal authority and integrity with proven ability to establish relationships and exert influence at the most senior levels of the Country and with regulators and other external stakeholders.

  • Be able to operate independently, and demonstrate robustness in ethics and resilience.

Role Specific Technical Competencies

  • Compliance Policies and Standards

  • Compliance Advisory

  • Compliance Review and FCC Assurance

  • Surveillance (including Screening and Monitoring)

  • Investigations

  • Compliance Risk Assessment

  • Regulatory Liaison

  • Manage Change

  • Manage Projects

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Job Details

We are a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.
Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges.

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