Ecommerce Support Assistant #SGUnitedJobs

Ecommerce Support Assistant #SGUnitedJobs

Yamaha Music (asia) Private Limited
0-2 years
21600 - 28800 SGD

Job Description

The Ecommerce Support Assistant is responsible for site maintenance activities and preparation of ecommerce content supporting all season launches and daily activities. This position needs to be organized, highly collaborative and results driven. Have a keen interest in ecommerce operations from a hands-on perspective.


Job Responsibilities:

  • Perform daily site maintenance activities on both brand store and marketplaces;
  • Uploading of product contents on brand store and marketplaces;
  • Preparation of content for promotional campaign on brand store and marketplaces;
  • Maintain strong collaborative relationship with marketplaces partners;
  • Process marketplaces orders and returns;
  • Support ecommerce customer queries via email, online chat, and telephone calls when required;
  • Process all band store orders and returns when required

Requirements:

  • Diploma or above or other equivalent certifications;
  • 2 years+ ecommerce experience;
  • Experience on Marketplaces would be a plus;
  • IT savvy and quick learner to pick up new skills in operations system;
  • Meticulous with an eye for details and numbers;
  • Creative thinking;
  • Proficient in MS office applications

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