Excellent Opportunity for IT & Help Desk role in The River Walk location

Excellent Opportunity for IT & Help Desk role in The River Walk location

Thakral One Solutions Private Limited
3-8 years
Not Specified

Job Description

Greetings from Thakral one Solutions,
Thakral one looking for a sharp professional to develop an outstanding relationship with us
Position : IT & Help Desk Manager
Permanent Position
Location : The Riverwalk

Female Candidates Only

Roles & Responsibilities

This role is to lead the overall IT infrastructure architecture deployment, operations and security of Thakral Group of companies.
• Develop, implement and maintain up to date IT policies and procedures that align with Thakral Group’s technological direction.
• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Lead & manage organization’s helpdesk support team and provide support when necessary.
• Implement and maintain best security standards and policies to protect information technology assets that includes data center, network, servers, storage, databases applications, and related access control.
• Develop process workflow and design in compliance with regulatory requirements.
• Track and maintain hardware and software inventory.
• Plan, monitor, and record hardware assets and software licenses to make sure they complied with vendor agreements.
• Identify security vulnerabilities in systems & network and eliminate them with strategic solutions that increase data safety.
• Inspect the use of technological equipment and software to ensure functionality and efficiency.
• Design and monitor control systems to deal with violations of legal rules and internal policies.
• Periodically review and monitor the systems and internal controls, make appropriate recommendations for change to changing operating contexts.
• Conduct periodic internal reviews or audits of user systems to ensure that compliance procedures are followed.
• Implement audit, advanced DLP reports while maintaining compliance & governance.
• Coordinate with technology vendors to purchase efficient and cost-effective equipment, and IT products.
• Strategize IT Disaster Recovery plans and regularly conduct regular DR Drills to support the Business Continuity Plan.
• Thoroughly maintain management reports, documentations to comply with yearly IT audits.
• Regularly arrange user awareness sessions on security, PDPA regulations etc.
• Research and evaluate emerging technologies, hardware, software etc. and recommend to management for adoption.
Tech Skills

• Extensive background in Cloud technologies specially in Microsoft Azure (Azure VM, Azure VPN technologies, Storage, IaaS SQL servers, Azure Backup / Recovery, Security Center etc..) IaaS, PaaS services.
• Extensive background in cloud managed models (IaaS, PaaS, SaaS) with a strong focus on cloud security.
• Experience in Microsoft 365 services, including Exchange Online, OneDrive for Business, SharePoint Online, MS Team, etc..
• Experience in managing Windows Servers, Active Directory, Remote Desktop Services, DNS, DHCP, Network Access Protection with RADIUS servers
• Experience in managing Microsoft Intune Device Management Platform
• Experience in managing Microsoft Advanced Data Loss Prevention
• Experience in managing Microsoft Cloud App Security
• Experience in managing Microsoft Unified labeling and Azure Information Protection
• Experience in managing and configuring Cisco routers, switches.
• Experience in managing and configuring Cisco, Checkpoint Firewall devices,
• Experience In managing and configuring Antivirus solutions.


• Bachelor's or master’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 7 - 10 years of experience
• IT Infrastructure Library (ITIL) experience or certification is preferred.

Thakral One Solutions Pvt Ltd |
Email : [Confidential Information]
Contact : +65-31637847 Whatapp : +60 11 23650981

Thakral One Solutions(formally known as a Raffles Solution) is part of the Singapore based transnational Thakral Group, with current revenues running in excess of 2.5 billion USD, an electronics giant with strategic investments and interests in IT services and solutions.
Website : http://www.thakralone.com

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