Executive, Digital Platform (Agency Contractor)

Executive, Digital Platform (Agency Contractor)

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Job Description

Job Description :

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Operations Executive - Digital Platform
To be part of the team striving towards Digital Excellence. You will be working with a team of like-minded individuals to provide Production Support on all the Digital Platforms in Singtel Consumer Singapore. These platforms include the Digital Channels (e.g. Singtel.com, my Singtel App) and the Digital Enablers (e.g. Payments, Notifications, Identity & Access Mgmt).
Key responsibilities:
1. Be part of the team to provide Production Support on all Digital Platforms:
Release & Deployment (Main Role)
. Support the release management process.
. Coordinate with IT to roster resources to support each release.
. Support QA testing.
. Monitor key metrics that are relevant to the health of Production.
Content Management (Supporting Role)
. Manage backlog for digital content authoring.
. Govern around authoring and publishing rights.
. Work with stakeholders for content management / configurations requirements.
. Document key process and provide training to stakeholders.
Job Requirements:
. Diploma in Digital Media / Multimedia / IT
. Good communication skills
. Understanding of good experience design
. Software skills : Microsoft Office, Basic web programming (HTML, JavaScript), UI Path (Optional)

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