Executive Director, (CFCC) Advisory, Digital Channel, Client Data Analytics (DCDA)

Executive Director, (CFCC) Advisory, Digital Channel, Client Data Analytics (DCDA)

Standard Chartered
10-13 years
Not Specified

Job Description

The Role Responsibilities


  • Input to Group/Region/Country/Client Business operating model design of relevant FCC and business processes.

  • Take a leading role in the implementation of the vision, strategy, direction and for TB and DCDA CFCC Advisory teams, consistent with Global Head, CFCC Advisory, TB and DCDA &rsquos vision and strategy for the TB & DCDA CFCC team and the strategy of the CFCC function as a whole, and in support of the Bank&rsquos strategic direction and growth aspirations.

  • Drive the promotion of the culture and practice of CFCC standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct

  • Provide consistent support to colleagues with responsibilities for CCIB Advisory, particularly DCDA business, including highlighting key areas of pan-geographical focus. Drive an increased awareness of DCDA technical and strategic knowledge in regions and countries to sharpen focus on how local regulatory reform impacts the client segments. Emphasise global standards.

  • Input to Group/Region/Country/Client Business operating model design of relevant CFCC and business processes.


  • Develop a foundational understanding of the business model and strategy in order to provide required oversight support and challenge in order to enable appropriate and sustainable CFCC outcomes.

  • Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.

  • Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.

  • Provide and communicate timely CFCC related advice, analysis (and challenge when appropriate) in relation to DCDA including product design through to post sale reviews / assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.

  • Provide stakeholders with recommendations that are flexible, yet compliant to Group standards, and are within risk appetite of the Bank.

  • Regular and diarised catch ups with all key business and functional stakeholders.

  • Ensure the consistent application and construct of CFCC framework to DCDA business. Ensure that aforementioned business(es) operate under a CFCC framework commensurate with their temporary coverage of clients.


  • Drive the governance and oversight over the implementation of CFCC related policies and procedures with respect to DCDA (to enable compliance with such policies and procedures).

  • Lead efforts to establish and maintain effective processes (including training, advice and support) to ensure that policies and standards to address CFCC risk are effectively implemented across DCDA.

  • Support the provision of second line challenge to processes owned by the first line, including (but not limited to) specific Risk Type Framework Owner oversight of DCDA risks.

  • Develop and maintain effective policies/processes/DOIs (including training, advice and support) (including training, advice and support) to address CFCC risks across DCDA, aligning with relevant regulatory requirements.

  • Provide support and challenge to the relevant Business stakeholders e.g. COO teams to ensure that they establish and monitor appropriate processes for compliance with CFCC policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People and Talent

  • Demonstrate the appropriate culture and values consistent with expectations of Global Head of CFCC Advisory, TB and DCDA. Set appropriate tone and expectations in collaboration with risk and control partners.

  • Contribute to promoting and embedding a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

  • Contribute to instilling an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

  • Drive the provision of ongoing training and development to ensure that team members are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.

  • Provide constructive developmental feedback at business, function, country and individual level as appropriate, on CFCC matters which should have a bearing on remuneration pools or individual bonuses (for senior staff)

  • Regularly and on a timely basis appraise performance

  • Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCC Advisory and Centre of Excellence colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to DCDA

  • Assist DCDA teams in regions and countries to understand the objectives/deliverables and actively engage business in their respective regions and countries

  • Collaborate with training teams to input into training curriculum to support closing of capability gaps and to meet the training needs of DCDA and other relevant business(es).

Risk Management

  • Support the Global Head of CFCC Advisory, TB and DCDA to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.

  • Support efforts to ensure the effective management of CFCC matters, management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions.

  • In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Group and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.

  • Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies, and to support the calibration of bank&rsquos Risk Methodologies (including aggregate client risk, product risk and country risk assessments).

  • Collaborate with relevant senior managers and other CFCC teams to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for DCDA.

  • Provide oversight to the management of MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters relating to DCDA are tracked, followed, regularly assessed and reported on including oversight of risk acceptance and/or mitigating action plans, identification and management of high risk clients or specific country reviews relating to DCDA.

  • In accordance to the Group&rsquos Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant DCDA processes.

  • Take a leading role in ensuring effective management of CFCC Advisory matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the Group including but not limited to conflicts of interest, cross &ndashborder and onshore/offshore transactional support and control (in partnership with Cross Border (XB) and Conflict of Interest (COI) Compliance teams).

  • Assist and work closely with the Group Shared Investigation Services team in relation to investigations concerning DCDA

  • Liaise with the internal audit function to ensure that any CFCC weakness identified by the internal audit function relating to DCDA global activities are appropriately followed up where they are relevant to CFCC.

  • Provide robust challenge to and maintain oversight of risk acceptance and/or mitigating action plans relating to DCDA where CFCC is the RFO.

  • Drive control improvements, enhancements and simplifications relating to DCDA processes where appropriate.

  • Assist the Global Head of CFCC Advisory, TB to provide reports to relevant Group and Business risk and control committees and management group on key CFCC risks and issues pertaining to DCDA.

  • Drive control improvements, enhancements and simplifications relating to DCDA processes where appropriate.


  • Provide oversight in the identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.

  • Manage the end-to-end life cycle of audit, assurance and regulatory reviews, including tracking, remediation and preparing lessons learned from such reviews.

  • Drive control effectiveness and efficiency improvements and simplifications where appropriate.

  • Maintain appropriate product governance measures so that product approval documents reflect all relevant regulatory requirements.

  • Within the Group's overall ERMF, maintain appropriate risk-based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance and financial crime risks on DCDA

  • Provide oversight in the development of appropriate CFCC policies and standards.

Project/Change management

  • Review new business requirements and provide solutions for DCDA where required.

  • Lead key change programmes and projects for CFCC Advisory, DCDA

  • Maintain and support workplans specific to CFCC Advisory projects/ initiatives, and communicate the same to the Global Head of CFCC Advisory and Global Co Heads of FCC in a regular, timely fashion to inform and seek inputs.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk and CFCC matters.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Take a leading role in helping drive the TB & DCDA CFCC Advisory team to achieve the outcomes set out in the Bank&rsquos Conduct Principles: Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance and The Right Environment.

Key Stakeholders

  • Global Head, Business Financial Crime Risk and AML Oversight

  • Heads of CFCC Segments & Products

  • Head of Sanctions, Segments & Products

  • Global Head, Sanctions

  • Global Head, ABC

  • Head, FCC Screening

  • Head, FCC Controls

  • Regional Heads of CFCC Advisory, CCIB

  • Country Heads of CFCC

  • Head, CFCC Advisory, Business Risk Frameworks

  • Senior DCDA Business Management

  • DCDA COO teams

  • Group Risk

  • Group Operational Risk

  • Group Internal Audit

  • NFRC representatives

  • DCDA Legal teams

  • Prudential Regulation Authority, Financial Conduct Authority and other key regulators of the Group

Other Responsibilities

  • Embed Here for good and Group&rsquos brand and values in TB and DCDA CFCC Advisory Team

  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and standards.

Our Ideal Candidate

  • 10+ Years working experience in Banking or Fintech

  • Sharp acumen (including ability to assess risks and controls), strong leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.

  • Risk Management and Control working experience. Demonstrated track record in successful management and ability to manage risk in geographically dispersed and highly varied product base.

  • Regulatory Framework and Requirements. Awareness and understanding of the regulatory framework in banking and finance and an understanding of the regulatory and policy requirements.

  • Demonstrated ability to manage and lead a team demonstrating People Leadership skills - leading, inspiring, and influencing stakeholders & colleagues


  • University degree in any discipline or equivalent

  • Professional certifications in Risk Management in Compliance and / or Financial Crime Risk will be beneficial but not mandatory.

Role Specific Technical Competencies

  • Risk Management on Data Analytics

  • Risk Management on Digital Channels

  • Business Acumen

  • Regulatory Environment

  • Managing Change

  • Cross functional collaboration

  • Compliance and Financial Crime Risk Policies and Standards

  • Compliance and / or Financial Crime Risk Advisory

  • Surveillance (including Screening and Monitoring)

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website

We are a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.
Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges.

Job Source : scb.taleo.net

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