Expert Sales/Services Support

Expert Sales/Services Support

Allscripts Healthcare It (singapore) Pte. Ltd.
7-10 years
98496 - 123000 SGD

Job Description

Purpose of the role:

To provide assistance to the Professional Services and Sales teams by building bid proposals, developing Services pricing and to win business in alignment with business capabilities and goals.

Financial Responsibilities:

Ensures proposals are accurate. Maximizes profitability of deals and ensures margins are maintained. Works within the current corporate travel and expense policy.


  • Creates Service scope definition, including client specific project plans, resource requirements and contract related documentation
  • Creates a business solution consisting of services that uniquely addresses the market and specific customers’ needs. May include collaboration with cross functional Allscripts teams
  • Ensures Services price quotes accurately reflect the client specific objectives, scope and requirements
  • Timely and accurate development and maintenance of Services tools and artefacts
  • Supports Regional Sales Leaders and AOEs to qualify potential business opportunities
  • Supports Sales Leaders and AOEs to improve customer reference ability
  • Support Sales projects by managing highly complex RFP and RFI opportunities, including managing Sales, Services, Product, Legal, Finance, and third-party staff to meet client requests.
  • Assume delegation responsibility of answering technical and functional questions of RFP/RFI, and acting as liaison with Solutions Development Organization for obtaining custom input.
  • Responsible for version control of documents using relevant tools (e.g. SharePoint).
  • Maintain product/solution expertise, including roadmap features and functions.
  • Interact with Sales, Services, Development, Finance, and Legal teams for content validation and management reviews to ensure meeting client requirements
  • Contributes to the design and execution of process improvement initiatives surrounding the Sales Cycle.
  • Provides a central point-of-contact for the collection of data throughout the RFP/RFI lifecycle.
  • Works closely with internal and external stakeholders throughout the RFP process.
  • Maintains and creates accurate, professional and up-to-date RFP response information via RFP database

Specific Requirements:

Academic and Professional Qualifications:

Bachelor’s or advanced degree in business, sales, marketing, medical technology, or equivalent experience.


  • Typically requires 7+ years’ experience.
  • Healthcare IT implementation experience required
  • Experience managing all aspects of RFI/RFP process
  • Experience creating client pricing models
  • Proficient in advanced Project Management methodologies
  • Proficient in

Travel Requirements: Occasional

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