Field Service Safety Engineer AOEP

Field Service Safety Engineer AOEP

Aviall Boeing Inc.
5-8 years
Not Specified

Job Description

Job Description

Boeing Singapore is looking for several Field Service Safety Engineer - Airline Op Efficacy to be based in Singapore to join a newly set up function in the Field Service Airplane Operational Efficacy team.
This position is part of the Airline Operational Efficacy Program (AOEP) - Support Team, applying an interdisciplinary, collaborative approach to plan, design, develop and implement system solutions. Supports customer and operational needs to define and coordinate system improvement requirements to compatibility of all physical, functional and program interfaces. Performs various analyses to optimize total system of systems and/or system architecture. Leads and develops the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes. Resolves cross-functional technical issues. Develops and maintains functional partnerships with internal stakeholders, and ensures appropriate communications.
Position Responsibilities:
  • Present professional image in representing the Boeing Company to the customer
  • Contributes to the development of strategy and support plan.
  • As part of the Safety Management System, the Airplane Operational Efficacy team will travel on site to work directly with our airline partners to support and advise on maintenance and engineering operations
  • Maintain engagement standards, coordinate activities with internal groups and customer to maintain operations compliant with international industry and Boeing safety standards. Primary focal point for all items related to Operational Efficacy work that covers airline maintenance operations
  • Work closely with other AOEP functions and Field Service representatives around the world
  • Support airline personnel and leadership to mitigate identified gaps, bring to standard and interact with airline maintenance and engineering personnel to evaluate operator performance
  • Requires the ability to communicate effectively with all levels of management and customers.
  • Must be willing to work at any hour any length of time i.e. on-call 24 hours per day, 7 days per week, as the job requires.
  • Requires the ability to obtain a valid passport and be able to support local and international Travel of 75%.
  • While back at home base, team members will share findings, prepare reports for senior executive and sales leadership and work virtually with airline operators to prepare for future evaluations
  • Much of the work performed in support of the Boeing Commercial Airplane's Efficacy Support will require travel to international sites. Position requires all candidates to pass post transfer background screenings to apply for work visa's in an assignment to an international host country. If clearances cannot be granted from the requisite international post transfer background screenings to apply for work visa's in an assignment to an international host country. If clearances cannot be granted from the requisite international country, the result may be reassignment, reclassification or termination of employment.
  • Will be sent on multiple/continuous assignments ranging from 30-180 days.
  • Recent experience in aircraft Operations, Systems, Avionics, Engineering and/or Flight Test preferred. Prior customer support experience desired.
  • The selected candidate may also support EIS (Entry Into Service) efforts which may support 737MAX, 747-8, 777 or 787 model experience on all or either is preferred.
  • Ability/willingness/commitment to do the work in preparation for and resulting from the maintenance evaluation and support activities
  • Assist in maintaining criteria of evaluation checklists as well as airline data
  • Track deployment of engagements and support team, and manage rotational pool of evaluators
  • Develop and maintain strategic support plans
  • Analyze existing data to plan and execute operator support engagements
  • Interface with all Boeing stakeholders, including executive leadership and ensuring full coordination as appropriate
  • Continuously incorporate lessons learned into AOEP processes

Basic Qualifications (Required Skills/Experience):
  • 3-5+ years of experience or education directly related to airline operations (i.e., Maintenance Control Center, Flight Operations, Line Maintenance, Engineering, Planning, Parts, and Quality Assurance, MRO operations, etc...)
  • Flexibility to work varying hours, support evening and early morning customer teleconference and be available by phone 24/7 as needed
  • Be able to travel 50-75% internationally within short notice, with likely travel to remote and challenging environments

Preferred Qualifications (Desired Skills/Experience):
  • Airframe and power plant license (license need not be current) or direct commercial pilot experience or flight operations background
  • Experience working with remote teams
  • Familiarity with SMS/QMS processes
  • Bachelor's Degree or higher from an accredited course of study in engineering, computer science, mathematics, physics or chemistry is preferred
  • Experience building and presenting plans or recommendations to airline customers and executive leadership
  • Familiarity and comfort working in an airport environment and observing safety requirements
  • Excellent communication skills -- must be able to communicate with airline personnel (ability to listen and capture data) during the support engagements
  • Demonstrated team player
  • Proven technical writing and presentation skills (clear and concise)
  • Knowledge of basic airline safety practices
  • Knowledge of FAA, EASA and/or Local Regulatory standards
  • Background in airline engineering, maintenance planning, material, quality, maintenance control, line/base maintenance and/or flight ops Working knowledge of Airline Operations (i.e., Maintenance Control Center, Line Maintenance, Engineering, Planning, Parts, or Quality Assurance. etc.)
  • Experience traveling and working abroad and representing Boeing to customers or regulators
  • Ability to cross-reference rules among EASA, FAA, ICAO,IOSA, or Local Regulatory
  • Proven ability to create, track and execute program plan
  • Proven technical writing and presentation skills

Typical Education/Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years related work experience or an equivalent combination of education and experience (e.g. Master+4 years related work experience, 10 years related work experience, etc.).
Other job related information
  • Candidates must have authorization to work in Singapore and the Company will not be sponsoring Employment Visas.
  • Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Details

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Aviall is now Boeing. Follow us at @Boeing to stay in touch.On January 30, 2020, Boeing announced that it would retire the Aviall brand. Parts, equipment and supply chain solutions previously sold by Aviall will be offered directly by Boeing through its portfolio of aerospace aftermarket supply chain service offerings.

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