Job Description
Job Description :
Summary of Job Responsibilities
The Front Office provides check-in, check-out and meet-and-greet services for our hotel guests at Marina Bay Sands.
We attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards, and strive to meet our guests preferences and requests to create an unforgettable arrival experience.
Job Responsibilities
- Accomplish day-to-day operational tasks to provides guests with an unforgettable arrival and departure experience. Tasks include but are not limited to, welcoming and directing guests, handling room registration, and meaningfully engaging guests.
- Handle cashiering activities such as deposits and foreign currency exchange, night audits, and credit card settlement for express check-outs.
- Be meticulously attentive and anticipative towards guests needs.
- Equipped with adequate knowledge of overall products and services found in Marina Bay Sands and in Singapore, to make sound recommendations to guests.
- Intrinsically driven to deliver personalized guest experience through inter-department collaborations across the Integrated Resort. Relevant departments include Front Office Groups, Facilities, Housekeeping, Finance, and Gaming teams.
Job Requirements
Education & Certification
- Applicant must be a full-time matriculated student
- Internship must contribute to school graduation requirements
Experience
- Prior experience in a hospitality setting or customer-facing role would be a bonus
Competencies
- Possess a good command of spoken and written English.
- Pays attention to details
- Possess strong customer service and problem-solving skills
- Mature, meticulous, resourceful, organized and able to work independently
- Excellent team-player with the ability to work independently
- Be operationally ready for deployment.
- Well-groomed and professional disposition
- Good planning and execution skills
- Ability to manage time, organize, good communication and motivational skills
You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.
Job Details
Employment Types:
Industry:
Function:
Admin / Secretarial / Front Office , Hotels / restaurants
Roles:
About Marina Bay Sands Pte Ltd
Marina Bay Sands is the premier entertainment destination with vibrant diversity of attractions and facilities.Located along the Marina Bay waterfront, Marina Bay Sands features three cascading hotel towers with more than 2,500 hotel rooms and suites, topped by the extraordinary Sands SkyPark with an infinity pool, a lotus-inspired ArtScience Museum which plays host to permanent and marquee exhibitions, retail stores featuring cutting-edge labels and international luxury brands, world-class celebrity chef restaurants, endless entertainment at the theatres, the largest nightclub in Singapore and the world-class Sands Expo and Convention Centre.
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