Healthcare Call Centre Agent (5 days office hours)

Healthcare Call Centre Agent (5 days office hours)

Recruit Express Pte. Ltd
0 - 0 Years
Not Specified

Job Description

Job Description :

  • Answer calls and respond to emails
  • Handle customer inquiries both over the phone and by email
  • Manage and resolve customer complaints
  • Enter new customer information into system
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures

  • Min GCE O Levels or Diploma holder
  • Good interpersonal skills
  • Able to work in a fast paced environment

Qualified and interested candidates please email your resume to [HIDDEN TEXT]
Subject heading: Call Centre Associate
Michelle Lee Ser Min
Recruit Express Pte Ltd
EA Licence No. 99C4599

Recruit Express Pte. Ltd

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