Investigations Analyst, Bengali, Trust & Safety

Investigations Analyst, Bengali, Trust & Safety

Byte Dance
Not Specified
Not Specified

Job Description



Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. As an Investigation Analyst on our Trust & Safety team you will be part of a group that provides operations support and analysis of platform threats across languages and different issue verticals. You will be responsible for metric changes across multiple channels with high quality, accuracy and speed, monitoring alerts and doing deep dives and investigations. You will also work using tools and processes to take out bad actors and content at scale from the platform and use them daily. What will I be doing - Identify abuse trends and patterns to improve KPI's and metrics including assessment of suspicious activity - Review sensitive content and other objectionable material (graphic videos, offensive language etc.) to identify gaps, problems, needs and come up with robust solutions with relative independence. - Review alerts and data to determine whether further investigation and/or escalation is required - Take appropriate action based on established procedures and document those actions. - Use learnings and data to inform other T&S teams in Product & Process to make necessary improvements to improve the overall ecosystem.

Qualifications
What should I bring with me - Knowledge on global affairs and its influence or impact on social media risk/trends. - Operational skillset and focus, combined with project management experience. - Maturity to handle difficult visual and audio content. - Ability to prioritise multiple on going tasks and asks - Proficiency in Bengali and a secondary South Asian language translation would be required. - One of the following: - Experience in trust and safety, or a related area such as fraud, integrity, management of social networking is a plus - Experience in content moderation or content quality assurance. - Strong and proven data analysis skills Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Details

About Byte Dance

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.
Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. For example, TikTok, Helo, Vigo Video, Douyin, and Huoshan.

Job Source : jobs.bytedance.com

Similar Jobs

Career Advice to Find Better