IPB Assistant Relationship Manager

IPB Assistant Relationship Manager

3-4 years
Not Specified

Job Description

Job Description :
The incumbent will be expected to perform the following:
  • Manage walk-in customers
  • Complete/follow-up documentation for clients transaction/investment needs or due diligence purpose
  • Resolve customer queries received through various channels (Email/Phone/Face to Face interaction etc.)
  • Follow the engagement model prescribed by the bank for periodic interaction with the customers (includes client on boarding, relationship management etc.)
  • Drive service initiatives by assisting clients and relationship managers towards delivering seamless service fulfillment
  • Drive Bank’s digitization strategy by actively preparing clients to be digitally equipped
  • Ensure to follow laid down processes and controls of the bank and regulators
  • Foster team work and work toward optimization of team contribution
  • Req Qualifications:
    • 3-4 years’ banking experience ideally in client-servicing
    • Good communication and problem solving skills
    • Good relationship management
    • Quick learner, self-starter, and should be able to take initiatives
    • Good team player and should be able to work well with cross functional teams
    • Matured personality with a high-level of initiative, self-driven, good time management and work integrity

Job Family Group: Private Client Coverage
Job Family:Client Services
Time Type:Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ('Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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