IT Engineer

IT Engineer

Adventus Singapore Pte. Ltd.
2-5 years
28800 - 48000 SGD

Job Description

Job Description

  • Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
  • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
  • Windows OS, AD, Intune configuration and administration, patching & file server management
  • Office 365 administration: infrastructure, mail, mobile management, office, visio online, projects online, sharepoint, collaboration, document share and account management
  • Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients needs
  • IT asset management and other adhoc duties as assigned
  • Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

  • Good knowledge of Windows OS, AD, Office 365 and Intune
  • At least 2-3 years of relevant working experience, preferably from SI environment
  • L3 experience a plus
  • Strong problem solving skills and positive attitude
  • Good coordination and communication skills with internal and external customers
  • Able to work independently with minimum supervision
  • Excellent customer management skills

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