Key Account Engineer – Marine Engines

Key Account Engineer – Marine Engines

Direct Search Asia Pte Ltd
5-8 years
Not Specified

Job Description



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  • Job Reference M5381

Job Description

Responsibilities:
Technical Service
. Plan and develop Service Activities for Distributors/ Dealers
. Organize Service activities and Training for Distributors/ Dealers
. Leadership in the Service Team as well as Service Function
. Manage Distributors to improve service support
. Keeping up-to-date knowledge on Product
. Conduct training sessions for distributors and dealers
Key Account Support
. Investigate engine failures in the field and resolve product issues
. Provide support in installation, commissioning, maintenance and repair
. Receive and handle customer complaints and technical inquires
Requirements:
. Degree in technical engineering or equivalent, Diploma holders are welcome to apply
. Minimum 5 years experience in customer support and technical product service support
. Marine exposure and ability to operate boats and boat license would have advantage.
. Able to travel in short notices
. Good knowledge in 2 & 4-Stroke, Automotive or Marine engines and diesel field exposure
. Experience in workshop operations and monitoring
. Ability to speak to a large group and use diplomacy and tact effectively with the ability to maintain composure under stress
. Fluency in English both spoken and written. Mother languages are advantageous
. Ability to work efficiently with minimum supervision
. Possesses Class 3 Driving Licence

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