Management Trainee

Management Trainee

Initia Pte. Ltd.
2-5 years
30000 - 44400 SGD

Job Description

1) Attend customer's needs and queries

2) Handle and resolve customer complaints

3) Ensure to give a wonderful salon experince for each customers

4) Provide Management and Administrative support

5) Oversee an efficent and effective day to day operations of the branch or outlet

6) Coach and develop colleagues to ensure standards are being maintained

7) Assist in the development strategy plans

8) Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to reciveive feedback

9) Implement and Improve customers retention and also to bring in more new customers

10) Attracts customers by answering product and service questions

11) Monitor in ensuring a clean and safe working environment

12) Assist Managers complete daily tasks (implementing new policies)

13) Understand each department's daily processes and goals

14) Participate in company's strategic planning

15) Assist Manager in evaluating performance (writing reports and data)


Requirements

1) A degree in Management or Business

2) Strong verbal and written communication skills

3) Well-grommed and professional apperance that best suitable to the salon image

4) Customer-Oriennted or Passionate about serving customers

5) Effective communication skills

6) Knowledge or experience in management or relevant similiar field is a plus

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