Manager, Continuing Education, Alumni & External Relations

Manager, Continuing Education, Alumni & External Relations

Nanyang Technological University
6-9 years
Not Specified

Job Description

Job Description :
About School of Social Sciences (SSS) – Click
SSS has nearly 100 faculty members and more than 1,700 undergraduates who major in the four degree programmes the School offers: Economics, Psychology, Public Policy and Global Affairs, and Sociology. There are more than 180 graduate students in our PhD and MA programmes (by research), and MSc programmes in Applied Economics and Gerontology. The School’s holistic and rigorous education aims to prepare our students with analytical and critical capacities that can be applied in the classroom and future careers. Apart from being deeply engaged in their disciplinary pursuits, our faculty members are also at the forefront of cutting-edge research between the social sciences and other disciplines.
Job Purpose
The incumbent supports the Associate Chair, Graduate & Continuing Education and the Assistant Chair, Internship, Exchange, Alumni & Communication in adopting a concerted approach and leveraging on the ecosystem of continuing education, alumni and external relations :
Key Responsibilities
Continuing Education
  • Consolidate new CE courses within the School and liaise with Graduate College for approval.
  • Partner with Centre for Professional and Continuing Education (PaCE@NTU) for marketing of CE courses, funding and class scheduling.
  • Encourage good sign up rate of SSS’ CE courses from SSS Faculty & staff, students, alumni, partners and industry collaborators.
  • Support Associate Chair in Graduate & Continuing Education in sourcing for faculty to teach CE courses, preparing letter of invitation and process payment of fees.
  • Measure and analyse KPIs such as number of learners, revenue generated, learner and employer feedback, and completion rates so as to determine the effectiveness of CE courses from SSS.
  • Stay abreast of the development of Skillsfuture framework and funding scheme and apply the knowledge in advising the School stakeholders of new funding opportunities.

Alumni Relations (For both UG and PG Graduates)
  • Develop and implement initiatives for students to cultivate alumni relations during their campus life
  • Develop and implement a marketing and communication plan to:
    • Build and strengthen alumni connections with fellow graduates and the university and School; and
    • Encourage participation and contribution from alumni towards our alma mater, e.g. giving talks and inspire students.
  • Develop, deliver, and evaluate the SSS alumni engagement programmes in consultation with Assistant Chair, Internship, Exchange, Alumni & Communication
  • Promote lifelong learning and encourage alumni to leverage on NTU Alumni Course Credits to sign up for CE courses.

External Relations
  • Planning and conducting industry outreach/ business development so as to nurture various opportunities, such as internship, consultation, customised corporate programmes, job placement for graduating students, sponsorships and sign ups for CE courses.
  • Partnering with the University Advancement Office to foster meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future for the University and the School.

  • Degree with at least 6 years of working experience in business development, marketing, outreach and engagement or relevant fields.
  • Comfortable to operate in a start up to conceptualise and establish new processes and programmes.
  • A team player with strong interpersonal and stakeholder management skills.
  • Excellent communication skills (written and verbal).
  • Strong organisational skills with ability to multi-task.
  • Able to flexibly adjust and work in the evenings or weekends occasionally for engagement of alumni and stakeholders.
Hiring Institution: NTU

Job Details

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A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources. For more information, visit About NIE About RSIS About LKCMedicine About NTUItive

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