Manager - Corporate Outreach & Resources (CORE)

Manager - Corporate Outreach & Resources (CORE)

Mercy Relief Limited
2-5 years
42000 - 54000 SGD

Job Description



The Manager - CORE (Corporate Outreach & Resources) will be responsible for engaging and enthusing community partners, volunteers and donors to co-create and champion the cause supporting the strategic intents for the delivery of quality services and programmes/projects activities of Mercy Relief.

Main Opportunities and Challenges

1. Experts on what's new and now. Adept at developing cost-effective ways of promoting products and programmes.

2. To lead effective campaigns, these managers not only need to be able to analyse marketing trends, but they also need to make cost-saving decisions for production.

3. To increase the reach and impact of Mercy Relief's profile and visibility through the delivery of high value and influential marketing, communications and PR in Singapore and internationally, thereby significantly contributing to the development of new programme partnerships and funding opportunities.

Main Accountabilities

Communications and Public Relations:

1. Responsible to create and provide content to populate Mercy Relief's various communication platforms and manage relationships with external public relations agencies and media organisations and agencies.

2. Responsible for overseeing and producing collaterals such as blogs, press releases, annual reports to ensure effective communications to all stakeholders.

3. Develop and provide communication tools through presentations and related materials for team and partners to raise awareness for Mercy Relief.

4. Attend to and address any inbound or outbound inquiries and/or requests such as media relation.

5. Develop and execute an effective marketing plan and strategy that maximizes tool utilization, channel diversity and branding efforts.

6. Champion storytelling and cause building initiatives within the organization.

Stakeholder Relations:

1. Develop and manage platforms to communicate important information to stakeholder groups, tailoring messaging based on their contributions.

2. Continually find ways to show appreciation and gratitude to various stakeholders such as donors, partners, and volunteers.

Event Management & Fundraising Initiatives:

1. Oversee and manage overall logistics for events, conferences and project activities.

2. Manage third-party contractors related to the public relations, event management and logistics of the event(s) to ensure that timelines are met.

3. Develop collateral and materials to drive event awareness and registration including but not limited to public relations, social media strategies and outreach.


1. Contribute to conceptualising, development and production of marketing collaterals, online, brochures and other productions.

2. Develop, plan, execute and monitor online and offline marketing communications activities in support of Mercy Relief's charitable activities

3. Develop clear, compelling and consistent messages and materials to stakeholders.

4. Develop affiliate marketing, prospecting and securing partnership collaborations as well as sponsorship.

5. Responsible for briefing, image selection, copywriting/editing, tonality and timely execution for ATL, BTL and digital communication projects in Mercy Relief.

6. Design fundraising campaigns to include targeting and segmentation of audience, monitoring and tracking metrics

7. Provide support for all fundraising, outreach and corporate engagements and collaborations.

Key Relationships

As an enabling team, Mercy Relief work mainly serves our beneficiaries and their communities: in Education, water and sanitation, shelter, sustainable livelihoods, healthcare. Many roles need to work in close collaboration with other enabling teams - Partners and International NGOs (owners of Ground Business process, associates and contractors), Donors and corporates (especially external communications, resource management of staff, foundations and funding agencies) and Beneficiaries (especially in humanitarian and disaster response work).


At least University degree in marketing/mass communications/public relations


Minimum 3 years of relevant experience in marketing/business development and communications.

Possess excellent writing and communication skills, strong interpersonal skills across various levels of stakeholders.


Experience in digital and social media

Proficient in design tools such as Photoshop, Illustrator

Analytical to marketing trends, ability to investigate and present insightful analytics

Highly self-motivated, independent and creative with good project management skills

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