Manager, Data Centre Site Operations [Job Code 2206122S]

Manager, Data Centre Site Operations [Job Code 2206122S]

Hr Exchange Pte. Ltd.
5-7 years
78000 - 86400 SGD

Job Description

Due to expansion of our client's business, we continue to look for suitable candidates to work at our client's office. Write to us if you are an individual who has experience in the activities listed below, and is keen to take up new challenges!

Responsibilities:

  • Manage and lead the DC team to operate/maintain 100% availability for the DC facility in compliance with all SLAs, legal, budget, audit requirements and ensure great customer experience.
  • Lead and ensure smooth 247 running of the operations in the data centre.
  • Act as Level 3 escalation point by overseeing and resolving all onsite operational incidents and major issues, including any change management activities.
  • Manage M&E and plumbing systems of the building, critical facilities equipment and other equipment associated to DC environment (i.e., fire safety, plumbing, security, structure cabling).
  • Design, review and implement DC operations based on ITIL and industry practices.
  • Guide teams to improve services and processes within the DC, while ensuring adherence to customers SLA.
  • Responsible for reviewing and improving of the preventive maintenance program on an ongoing basis.
  • Lead in incident and change management to minimise impact to customer services
  • Review the safe work responsibilities and ensure strict adherence to the safety requirements, procedures, laws and regulations
  • Lead all facility management/data centre related certifications and implements related compliance for both internal and external customers
  • Develop and review all policies, SOPs and Emergency Operating Procedures, implement service improvement programs
  • Generate and provide periodic reports to management review and meetings
  • Review and approve purchase orders for replacement parts, equipment, etc and support vendor reviews
  • Any other duties or project as assigned by the Management

Requirements:

  • Bachelor's Degree in Computing/Electrical/Mechanical Engineering or in related Engineering courses
  • Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS, etc
  • At least 5 years of working experience in managing the operations of a 247 critical data centre facility
  • Good knowledge in M&E and building facilities related systems, such as CRAUs, Chiller, PDUs, UPS, Switch Gears Ops, DX cooling, Network structure cabling, Security, etc
  • Prepared to lead and support major data centre activities during non-office hours
  • Good vendor management and collaboration skills to work with cross-functional teams
  • Familiar with certifications standards, such as LEED Gold, ISO 20000 / 22301 / 27001, Uptime Institute Tier III, etc

Please send your cv to

  • in word document
  • listing your personal particulars, education qualification and work experience
  • listing your current and expected salary details.

As we are hiring this position urgently, we do look forward to hearing from you VERY SOON!

Only shortlisted candidates will be notified.

EA Licence No: 22C1055

EA Personnel Registration No: R2095104

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