Manager,User Growth Steering & Insights-Singapore

Manager,User Growth Steering & Insights-Singapore

Lazada Group
5-8 years
Not Specified

Job Description



Job Description

Reporting to the Head of User Growth, Singapore, you will be responsible for steering the performance and driving the analytics strategy of Lazada Singapore's User Growth team.
The User Growth team is a highly dynamic tam driving the acquisition, engagement and retention of Lazada buyers, and spans across diverse functions such as customer relationship management, user incentive management, gamification, and loyalty programmes.
This is a high exposure role with frequent interaction with senior management and collaboration with regional teams. You will play a critical role in shaping Lazada Singapore's offerings to users.

Responsibilities
. Set performance targets and steer the performance of the User Growth team to grow our user base sustainably analyse trends in our customer lifecycle and identifying opportunities to improve purchase rate/retention
. Be the expert on user segmentation approaches and understand our strategies and priorities for different user segments
. Create & maintain self-service reporting solutions using visual dashboards to democratize data access across the User Growth team
. Partner all User Growth functions to improve performance and efficiency by proposing and implementing hypothesis-driven and iterative experiments (for example, testing different promotions for different user groups)
. Perform high-impact ad-hoc analyses by querying databases as required by Head of User Growth

Job Requirements

. Bachelor's degree in Information Technology, Data Analytics, Engineering, Business or related field of study
. 5+ years experience, ideally in strategic / analytics roles experience in e-commerce or high growth industries would be advantageous
. Hands-on experience working with multiple teams and stakeholders, including ability to adapt to audiences across departments and seniority levels
. Detailed-oriented and good communication skills with willingness to work & learn in a fast-moving environment
. Proficiency in MS Office (especially Excel & PowerPoint) and SQL
. Strong analytical skills and proven ability of data-driven decision-making

Job Details

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Function:

IT

About Lazada Group

Lazada Group is an international e-commerce company founded by Maximilian Bittner, Mads Faurholt, Stefan Bruun, and Raphael Strauch with the backing of Rocket Internet in 2012,and owned by Alibaba Group. In 2014, Lazada Group operated sites in multiple countries and had raised approximately US$647 million over several investment rounds from its investors such as Tesco, Temasek Holdings, Summit Partners, JPMorgan Chase, Investment AB Kinnevik and Rocket Internet.

Job Source : www.lazada.com

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