Network Engineer

Network Engineer

Hello Technology Pte Ltd
2-5 years
48000 - 84000 SGD

Job Description

Job Summary

As part of HelloTech's Operations Team, serve as a technical expert in the area of network and system administration for RedHat Enterprise Linux. Primarily responsible for ongoing maintenance and tuning to ensure the highest level of security and performance for HelloTech's mission critical enterprise network components, with secondary responsibility in server system administration and application support. Maintain oversight over and analyse evolving network and system requirements, and develop technical specifications to meet requirements. Recommend and perform upgrades for the network infrastructure, including technical design, planning, implementation, and configuration as appropriate. Maintain and keep up to date an effective recovery procedure in case of any adverse events, and perform troubleshooting and execute such recovery procedures for immediate service restoration during any such adverse events. Identify methods, solutions, and provides project leadership and management in order to provide a high level of service to internal and external customers.

Typical Duties and Responsibilities

  1. Ensure high availability and high performance of HelloTech's mission critical network.
  2. Manage the day-to-day operation of HelloTech's intra and inter network and servers by monitoring system performance, configuration, maintenance and repair. Ensure that records of system downtime and equipment inventory are properly maintained.
  3. Manage the company's datacentre and computer host systems including hardware, software and equipment.
  4. Establish, maintain and manage users network accounts.
  5. Establish guidelines and methods for the installation and management of the configurations and operating systems of network switches, firewalls and servers providing network related services.
  6. Apply revisions and patches to firmware and software of network components and server systems to ensure the security and stability of the mission critical network.
  7. Develop network and system change implementation plans, custom scripts and testing procedures, to ensure operational reliability of HelloTech's network and all network components.
  8. Develop procedures, and implementation strategies, to protect the HelloTech network and systems from unauthorized use, acts of nature and user abuse.
  9. Perform troubleshooting as required. This may include leading problem-solving efforts involving customer's support personnel and/or organizations.
  10. Develop procedures, programs and documentation for backup and restoration of configurations and operating systems of network switches, firewalls and servers providing network related services.
  11. Provide leadership in planning and implementation of projects for network operations and systems administration. Develop and coordinate project directions and schedules to maximize benefits and minimize impacts on the customer organizations.
  12. Develop tools, procedures, and conduct training for internal customers to facilitate their work. Educate HelloTech's staff in the setup and security constraints of the network, for consistent and secure software engineering practices and secure use of HelloTech's network resources.
  13. Stays current with technological developments in network administration technology and recommends ways for HelloTech to take advantage of new technology.

Employee in this position may be required to perform all or some of the responsibilities above and any other related duties as reasonably assigned.

Minimum Qualifications

  • Diploma/Degree in Computer Science or related discipline. Extensive relevant experience may be considered in lieu of a degree.
  • RHEL 6 Certification and above
  • CCNA Certification (Preferred)
  • JNCIA-JunOS Certification
  • PCCSA, PCNSA or PCNSE Certification (Preferred)

Domain Knowledge Requirements

  • Knowledge of networking fundamentals, BASH Scripting and firewall/switch/routing equipment operating principles (especially Palo Alto and Cisco networking equipment) network system administration, backup and recovery procedures, and system performance monitoring tools effective project management techniques principles and practices of effective management and supervision.

Abilities Requirement

  • Ability to plan, organize and document complex network, and configure network and systems to be consistent with institutional policies/procedures communicate technical/complex information clearly both verbally and in writing establish and maintain cooperation, understanding, trust and credibility within the team and the organisation perform multiple tasks concurrently and respond to emergency situations effectively.

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