Network Solutioning Lead

Network Solutioning Lead

8-15 years
Not Specified

Job Description

• Build and manage the offshore teams and direct all related People/ Process and Technology competencies.
• Formalize internal process to ramp-up expertise of resources 
• Work with SDM on day to day operations.
• Manage client relationship at multiple levels of customer organization
• Manage service levels and go beyond contracted SLA and deliver value add 
• Vendor management • People Management and engagement (Attrition control). 
• Lead in the technology selection and organizational build-up efforts 
• Collaborate with Account management teams to qualify Business expansion opportunities. 
• Identify and manage infrastructure technical standards that are relevant to our customer 
• Produce and maintain the long-term technical architecture strategy and roadmaps, in collaboration with customers and vendors. 
• Secure infrastructure architecture compliance in HCL. 
• Drive research activities and keep updated on market trends. 
• Infrastructure architecture quality assurance and making sure that EA certification is performed in deliveries 
• Support the customer and co-workers with infrastructure architecture guidelines, frameworks, and also specific analysis and recommendations when needed. 
• Work with IT Security and Compliance team to define the security architecture concept that can support customers. 
• Support overall IT strategy with the relevant infrastructure architecture. 
• Define and monitor the application of architectural and technological guidelines, in order to make sure applications and services are designed for operations 
• Overall P&L responsibility. 
• Expansion of services to fill all gamut’s of infrastructure-increase breadth. 
• Focus on project opportunities and transformation initiatives
• ITIL process definitions and implementation
• Automation in service delivery
• Resource management, Utilization and Billing 
• Management reporting 
• Conduct regular in depth service and process audits. 
• Employee retention, motivation and training 
• Focus on grooming people from L1 to L2, L2 to L3 within select timelines
• Value add to customer - YOY by working closely with the Transformation and 
• Consulting group for Architecture gap assessment studies 
• Implementation of new technologies 
• Consolidation / Virtualization opportunities 
• Reduce business impact of outages 
• Cost savings through better solutions 
• Enhance operational efficiencies 
• Overall SLA management – Operation interaction with technologies Lead 
• Overall Service Owner
• Overall Customer and Employee Satisfaction

Technical Job Description:
Skills required:
· Router - Cisco
· Switch – Cisco and Arista
· Meraki – Cisco
· WLAN – Cisco
· WLAN Appliance – Cisco and Aruba
· IPAM - Infoblox
· WAN Optimizer - Riverbed
· Packet Shaper - Bluecoat
· Terminal Server - Ion systems
· Load Balancer - F5
Technical Roles & Responsibilities:
· Should have Cisco and other industry standard networking certifications
· Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery
· Expertise in the analysis, implementation, troubleshooting & documentation of LAN/WAN architecture and good experience on IP services.
· Excellent communication and conversation skills (Verbal and Written)
· Experience in representation in Change Advisory Board (CAB) meetings
· In depth understand and troubleshooting skills for data centers Technologies (vPC, VDC, OTV, FEX)
· Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problem
· Excellent hands-on experience on Cisco devise (Routers Switches l2/l3) Excellent hands-on on Cisco & Meraki Products
· Excellent hands-on in Cisco Meraki switches MS100, MS200, MS300, MS400
· Excellent hands-on in Cisco Meraki MX100, MX84 MX250, MX450
· Excellent hands-on in Cisco Meraki WLC/Access point
· Should have excellent knowledge of installing and troubleshooting Meraki Wi-Fi networks
· Handling escalated troubleshooting calls related with Routing, Switching, Wireless, Meraki & VPN
· Excellent hands-on experience on Cisco Nexus 9K/7K/5K/2K Series of switches
· Excellent hands-on experience on Wireless LAN technologies – Cisco and Aruba
· Excellent hands-on experience on WAN Acceleration/optimization Riverbed
· Network Management tools – SolarWinds, HPNNMi or Splunk
· Application Load balancers F5 Big IP LTM/GTM or Citrix NetScaler
· Hands-on experience of implementing & Troubleshoot of Infoblox solutions such as IPAM/DHCP/DNS/vDiscovery
· Hands on Experience on DHCP scope creation, DHCP option management understanding about servers, and windows platform
· Should have Experience in designing POA for complex Change/Project. knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.
· Experience in AWS or AZURE or any cloud technologies will be an added advantage
· ITIL & PMP or equivalent 


HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( ) and HCL Infosystems (

The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.

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Functions : IT

Industries : IT/Computers - Software

Skills/Roles I hire for: Infrastructure Architect, Juniper Network consultant, Network Security, Desktop Support

level Hiring For: Mid Level

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