Product Business Analyst, Digital Transformation

Product Business Analyst, Digital Transformation

Ntuc Income Insurance Co-operative Ltd
2-5 years
54000 - 108000 SGD

Job Description

Candidate should be passionate about bringing and delivering innovative, superior, future ready digital solutions across insurance lifecycle.

You will be required to identify & analyze business pain points, gaps, core problems, industry trends, business needs and translate these to tangible business requirements and needs. You should be able to clearly articulate, document & communicate the requirements to different stakeholders and drive implementation of new solutions, platforms, models & methods for partners and customers. You will be working closely with product/platform/delivery/technology owners to conceptualize, deliver & implement digital solutions & their adoption with partners, customers regionally and locally.

Key Responsibilities:

  • Work closely with business & product owners to analyse, evaluate and understand business pain points/needs/opportunities, develop clear and accurate specifications to ensure that solutions/systems fully address business requirements & needs.
  • Work closely with product/platform owners to understand product/platform vision, roadmap, and value proposition. Define & document requirements aligned with product /platform roadmap
  • Closely collaborate with different stakeholders (Business users, partnership managers, platform/product owners etc) to collect, capture and document business requirements in form of specific documents (BRD, FSD) and / or epics & user stories.
  • Facilitate prioritisation of user requirements/user stories based on business priorities & criticality, product backlog, & business case
  • Ensure user/business requirements are clearly articulate, translated and documented for efficient delivery by technical/delivery teams. Work closely with delivery teams across time zones while ensuring quality & timely delivery.
  • Ensure proper due diligence across product/project lifecycle including compliance to architecture, technical solutions, external/internal dependencies, & risks.
  • Assist in project delivery/management while attending to multiple projects throughout delivery life cycle


  • Degree or equivalent qualification
  • 3 Years + experience in digital delivery as a BA working in Agile environment
  • Prior experience in insurance or finance industry & products
  • Proficient in writing user stories and/or functional specifications.
  • Formal Business Analysis qualification and Agile qualification/certifications is a plus
  • Prior experience on Product/platform lifecycle management
  • Experience of working with wide range of internal and external stakeholder audiences across globally distributed and cross functional teams

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