Product Line Operations - Client Solutions

Product Line Operations - Client Solutions

3-6 years
Not Specified

Job Description

Job Description :
As a global business with game-changing products, there’s always scope for Dell Technologies to grow sales and expand market share. So, a highly skilled Product Management team is essential. Our team has real vision. As a key part of the Client Solutions Product Management team, the position is responsible for meeting launch and sustaining objectives of the assigned product LOB.
Primary responsibility focused on product programs operations - covering the entire product life cycle from conception through introduction to product end of life.This role involves working closely with Product Launch Managers, SCM, DMA, eClerx, and NPI in driving successful new product launches and maintains day to day operation of sustaining products.Maintain active engagement with regional counterparts including but not limited to Brand segments, Cost Planning, Pricing, Supply Chain Planning and Operations, General Procurement and Sales.
Join us as an Analyst on our Product Management team in Malaysia to do the best work of your career and make a profound social impact.
You will:
Central Coordination of Launch Activities

  • Leading and coordinating the launch program activity for the platforms they manage, coordinating and monitoring all key deliverables, escalating critical needs as required, calling out any risks to the schedule and coordinating recovery activities as needed.

Executing Key Launch Metrics: On Time, Accurate, Complete

  • Launches must be complete, accurate and on time. Product Line Operations will not be the driver of misses on those three key metrics. Product Line Operations team members will coordinate with all other teams as needed to meet target dates and deliverables and will assist those other teams where possible in meeting their related launch deadlines. All offerings are to be fully tested and complete at launch, with no errors or issues driven by Product Line Operations action or inaction.

Consistency between Programs and Platforms

  • To coordinate between Global, LOB and Regional Team to ensure that globally consistent product structures are an element of all launches. Consistent structuring of SKU/Option/Module will exist within LOBs, within regions, and globally. This includes descriptions, launch timing, the leveraging of consistent messaging, etc.

Complexity Reduction

  • To champion and assist the Product Line Managers to reduce end-customer complexity whenever possible, whether in terms of product offerings or process improvements.

Presales Support

  • To will be the first line support for the regional presales organizations (ie. Field Marketing) and will provide accurate and timely responses to any question escalated from the Presales team(s) where possible. Where necessary, to direct the questions to more appropriate resources.

Other Behaviors

  • Product Line Operations team members will provide constructive feedback and will focus on satisfying customers, rewarding achievement and success, and accepting and leveraging feedback to improve our processes and team.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements

  • Minimum 3 years of relevant experience in a product marketing / marketing / Brand role

  • Excellent presentation and influencing skills.

  • Fluency in English (spoken and written)

  • Ability to self-start, with a positive attitude that takes initiative in solving marketing challenges

Desirable Requirements

  • Marketing experience

  • Bachelor’s degree in marketing, communications or other related degrees

  • Proficient in Microsoft Office (Word, Excel, PowerPoint) with aptitude to grasp new programs quickly

Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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