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Product Manager, Comments & DM, Trust & Safety

Tiktok Pte. Ltd.
0-2 years
72000 - 144000 SGD

Job Description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy; building a world where people can safely discover, create and connect. The Trust & Safety team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our applications.


As a product manager on our Trust & Safety team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on in-app safety features, technical strategies to improve the safety of our search product. You will also work on project management to deliver major Trust and Safety product changes. Travel between our global offices is expected.


Responsibilities

- Safeguard the content ecosystem of our short-video platforms and be devoted in creating a better online environment for the sake of product safety, creativity, and interaction via continuously improving our product features and strategies;

-Take both quantitative and qualitative approaches to understand user interactions on comments section and direct message to identify harmful trends in the online community, draft relevant product strategies, provide proper user guidance, and reduce the impacts of harmful contents and ill-behaved users on our platforms;

- Distill and abstract key learnings from past experience, dive deep into finding the balance point between business growth and community safety, and extend the values of T&S.



Qualifications

- 1+ years experience in online product/strategies, and experience in safety/risk management/anti-spam/recommendation is preferred;

- Be able to quickly identify underlying issues, conduct root cause analysis,

- make the call on the feasibility and potential of different solutions;

- Be capable of project management and coordination, collaborate closely with key partners (R&D, Product Design, etc.), and ensure all product schemes are rolled out effectively and efficiently;

- Data-savvy, strong at data analytics, and familiarity with sql is a plus;



TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations for individuals with disabilities in our recruitment process. If you need assistance or an accommodation, please reach out to us at [Confidential Information].

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