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Product Policy Manager, Feature - Feed Integrity

Tiktok Pte. Ltd.
5-7 years
120000 - 240000 SGD

Job Description

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As a policy manager on our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal and various relevant stakeholders to craft policies for product features and deliver major safety product changes. Travel between global offices is expected.

What will I be doing

  • You will act as the prime Product Policy POC for Product Manager, Product Operations, and Engineering teams to review labelling guidelines, model build-up, and traffic intervention experiments impacting TikTok's For You Feed, Reflow Page, New User Page, and etc.
  • You will deep dive into the landscape of TikTok's algorithm and technical infrastructure, actively identify problems and biases, and provide professional policy recommendations.
  • You will work closely with Issue Policy Managers to solicit feedbacks, cultivate a generalist understanding of TikTok's policies and principles, and articulate cross-issue considerations related to appropriate content in feed.
  • You will work with Safety PM to design and maintain video-level enforcement results and align strategies across teams.
  • You'll streamline cross-functional workflow to ensure fast turnaround and quality delivery.


What should I bring with me

  • You have 5-10+ years of experience in the technology industry, specifically working on policy development, program management, or product management.
  • You have a bachelors degree in public policy, politics, law, behavioural sciences, data analytics or related field.
  • You have excellent oral and written communications with the ability to translate complex challenges into simple and clear language and persuade stakeholders at multiple levels.
  • You have excellent analytical reasoning, project management, and cross-functional skills.
  • You have experience on data analysis, comfortable of interpreting data metrics. You have experience working with international partners across different time zones and cultures.

Preferred Qualifications

  • Advanced degree in a related field
  • Experience working in a UGC-based online platform or AI ethics.
  • Proficiency in Mandarin is a plus as you will be working with a large number of stakeholders that are based in China

TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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