Professional Field Engineer (51000661)

Professional Field Engineer (51000661)

DXC Technology
Not Specified
Not Specified

Job Description

Job Description:

Essential Job Functions

  • Provides technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment.
  • Conducts site surveys of customer sites and plans and designs systems installations.
  • Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.
  • Communicates project status, deliverables, priorities and contingencies.
  • Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.
  • Troubleshoots, diagnoses and applies logical solutions to installation problems.

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in computer science, engineering or related field preferred
  • Three or more years of field or engineering experience
  • Experience working with customer technology and support requirements
  • Experience working with computer systems
  • Experience working with the company's hardware, software and equipment products
  • Experience working with various computer applications and ability to apply to situation

Other Qualifications

  • Good interpersonal skills to communicate and work with customers and team members
  • Analytical and problem solving skills
  • Organizational and time management skills
  • Good computer skills
  • Ability to resolve hardware/software problems

Work Environment

  • Office environment

Overview

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

Website: https://www.dxc.com
Twitter: https://www.twitter.com/dxctechnology
Facebook: https://www.facebook.com/DXCTechnology
Youtube: https://www.youtube.com/DXCTechnology
Instagram: https://www.instagram.com/dxctechnology

Website http://www.dxc.com
Industry Information Technology & Services

Company size 130K+ employees

Headquarters Tysons, VA

Type Public Company

Founded 2017

Specialties Insurance BPaaS and BPO, Analytics and Engineering, Applications, Security, Cloud, IT Outsourcing, and Modern Workplace

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