Program Manager (Contract, Up to $8,300)

Program Manager (Contract, Up to $8,300)

PrimeStaff Management Services Pte Ltd
Singapore
5 - 10 Years
Not Specified

Job Description

Responsibilities:

  • Manage day-to-day administration of training programs globally, including billing, budget inputs, course preparation, and reporting
  • Provide guidance and support to Program and Campus experience teammates globally when needed to resolve client inquiries and issues.
  • Responsible for overall course scheduling, including prioritization meetings, to ensure timely coordination of activities. Manage and work with colleagues on the confirmation of courses prior to delivery
  • In collaboration with instructors, act as production manager of large virtual training programs and provide guidance to Program Experience teammates in managing smaller programs in the virtual classroom
  • Prepare and present monthly and/or quarterly production performance results
  • Build measurement and reporting on key metrics including enrollment, attendance, evaluation and budget. Lead a post-mortem discussion on all training programs
  • Project lead all daily activities related to technology enablers including system monitoring, troubleshooting, and general maintenance. Coordinate with technical system vendor to resolve issues as needed
  • Provide technical support, including writing of business requirements for system enhancements, testing and launch of new tools and/or functionality to support the business
  • Learn and stay current on trends and maintain a working knowledge of company products and services

Requirements:
  • Bachelor’s degree or equivalent experience
  • Minimum of 8-10 years’ experience in a program management, customer support, or equivalent role preferably in financial services or information services environment
  • Must be a self-starter with proven abilities in procedural innovation and problem solving
  • Experienced team or site leader or people management skills required
  • You are passionate about ‘running learning as a business’ and are a master at keeping on top of the diverse operational needs of a learning team such as budget, vendor management, reports, and scheduling.
  • You have a global mindset – you take genuine interest in other cultures and embrace the need to operate in time zones other than your own.
  • You are comfortable operating in both the strategic and the tactical and can constantly switch between the two
  • Proven record in implementing large-scale events and projects on time and within budget

EAP No.: R1984746
EA License No.: 95C5411

PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.

Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.

Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.

We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.

At PrimeStaff, we’re passionate about people.

EA Licence No.95C5411

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